Community Engagement Manager

Description

The Community Engagement Manager will implement the Alzheimer's Association's program delivery and growth strategy to reach more people in Orange County, California with volunteer-delivered programs, especially in new, underrepresented communities.

This position is responsible for recruiting, engaging, growing and coaching volunteers, coordinating education and awareness activities in the community while meeting Association best practices to achieve growth goals and benchmarks.

The position also supports the chapter's support groups and volunteer support group facilitators.

Responsibilities

Essential functions and responsibilities include, but are not limited to :

Maintain a portfolio of community partners in a designated geography using a relationship sales approach to grow the Association's program reach.

Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions.

Identify and elevate new community partnerships prospects to supervisor.

• Manage incoming education and program tabling event requests to ensure program coverage.
• Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, including coaching and support with presentation technology.

Conduct ongoing volunteer Mission Conversations as assigned and take appropriate action to improve volunteer performance, if needed.

• Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer's Association campaigns such as quality care, fundraising and advocacy efforts throughout communities.
• Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).
• Fully integrates DEI activities into all programs and services.
• Partners with all mission pillars (Public Policy, Development, Concern and Awareness, Health Systems, Operations) to advance internal key performance indicators.

Examples may include : recruiting advocates, making telephone calls to promote Walk to End Alzheimer's, and providing media interviews).

Attends annual events such as Walk to End Alzheimer's, InspirationALZ Gala.

• Travels to communities in Orange County area to deliver education and represent the Association at tabling events, whenever virtual or volunteer delivery is not possible.
• Performs Other duties as assigned

Qualifications

• Bilingual in English and one of the following languages preferred - Chinese, Vietnamese, or Korean (fluent oral and written)
• Bachelor's degree in education, Social Work, Human Services, Gerontology, Nursing,
• Public Health, or volunteer management; preferred : Master's in public health or social
• Three years' experience, preferred, working in the dementia or aging field, or in public health setting.
• At least one year of Volunteer Management, including volunteer recruiting, training, managing and evaluating, preferred.
• Public speaking experience, preferred.
• Experience with diverse and underserved communities, preferred.
• Knowledge of Alzheimer's disease and related disorders, a plus.

Knowledge, Skills and Abilities

• Skills in listening, assessment, empathy, advocacy, collaboration, and exploring opportunities for further engagement.
• Organized, detail oriented, learns quickly, and open to change.
• Flexibility needed to cover scheduled education and table events which may occur outside of business hours and on weekends.
• Comfortable with different virtual technology platforms and providing general orientation and technical support to volunteers.
• Able to recognize and cultivate relationships with targeted partners / organizations and diverse populations to create sense of urgency related to dementia awareness as a major health problem and motivate to action.
• Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
• Ability to represent the Association effectively to community partners, community leaders, corporate partners.
• Proficient with providing ongoing feedback and mentoring to volunteers.
• Proven experience in community service development and sustained program integration.
• Model and foster behaviors that contribute to a culture that values the staff / volunteer / community partnership and is consistent with the Association's goals, best practices, and core values.
• Strong organizational skills and project coordination experience.
• General knowledge of dementia.
• General knowledge of community health, community-based organizations and systems.
• Ability and willingness to work some evenings and weekends, when necessary.

Title : Community Engagement Manager

Position Location : Irvine, CA

Full time based on 37.5 hours per week minimum

Position Grade : 305 Exempt ($69,500-$72,000)

Reports To : Executive Director

Who We Are :

The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer's, their caregivers and those that may develop the disease in the future.

Read on to learn more about the role, then visit our website www.alz.org / jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care.

The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia.

The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employees working 24 hours / week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing.

They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours / week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)