Dispatcher
F.H. FurrAshland, VA, USjob_description.job_card.1_day_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProven experience in a dispatching or scheduling role Strong organizational and multitasking skills Excellent communication and customer service abilities Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus) Ability to work in a fast-paced, deadline-driven environment Detail-oriented and able to accurately record and relay information Dispatch experience is preferred Company-paid Medical, Dental, and Vision Insurance 401(K) Plan Company-paid Long-Term Disability and Life Insurance policies Short-term disability and voluntary life insurance options Generous PTO and Holiday Plan Opportunities for professional development and advancement
Dispatcher
F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service.
Responsibilities :
- Efficiently schedule and dispatch field technicians for service calls and projects
- Prioritize service requests based on urgency and location
- Communicate effectively with customers to confirm appointments and provide updates
- Coordinate with the team to allocate resources for emergency calls
- Monitor field technicians' progress and adjust schedules as needed
- Maintain accurate records of service calls and technician activities
Qualifications :
Benefits :
F. H. Furr may conduct a preemployment background check and drug test, subject to applicable law.
Posted Min Pay Rate : USD $18.00 / Hr.
Posted Max Pay Rate : USD $20.00 / Hr.
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Dispatcher • Ashland, VA, US
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