A company is looking for a Help Desk Manager responsible for managing daily operations of a 24 / 7 Help Desk program.Key Responsibilities : Manage day-to-day operations of the Help Desk program and staffDrive operational improvements and ensure service level agreements are metDevelop staff and manage staffing schedules and assignmentsRequired Qualifications and Education : Six years of overall Help Desk / Customer Service experienceMinimum of 3 years in inbound Help Desk management and operationsExperience with Help Desk software and VoIP phone systemsBachelor's degree in business administration or managementNACI Background Check clearance required
Help Desk Manager
A company is looking for a Help Desk Manager responsible for managing daily operations of a 24/7 Help Desk program. ...
Help Desk Operations Manager
A company is looking for a Help Desk Operations Manager responsible for managing quality and customer experience in a Managed IT Help Desk environment. ...
IT Technical Support Specialist
Under general supervision from the Network System Administrator (NSA) and IT (Information Technology) Director, provide technical client support for the Department of Intercollegiate Athletics (DIA). ...
Desktop Support Technician
We are currently seeking a Desktop Support Technician to join our team in Los Angeles, California (US-CA), United States (US). The Desktop Support Technician willbe responsible for performing various managed client services for a strategic customer. Support thin clients, mobility devices, desktops /...
L1 IT Support Technician
A company is looking for an L1 IT Support Technician (Remote, Contract). ...
IT Support Specialist I
With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit. PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while cont...
Technical Support Specialist
Epson, a $10B global leader in high-quality consumer electronics, imaging, and point of sale printing devices, is seeking an exceptional Technical Support Specialist to join our Technical Contact Center team for our imaging products. With guidance from Product Specialists, prepares technical content...
IT Support Specialist
NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, ...
IT Service Desk Technician II
IT help desk technician experience. The IT Service Desk Technician I is the first point of contact for customers seeking technical assistance. Ensure risks associated with changes to critical assets are considered and adequately mitigated before implementation (, change control). Carlisle Interconne...
Desktop Support Technician
Responsible for effectively and efficiently handling computer equipment in the IT Fulfilment Center.Records, monitors, and distributes all incoming and outgoing inventory and IT equipment.Receives and records all incoming IT equipment and materials from multiple couriers and distributes accordingly....