Architect/Principal Engineer, Unified Communications

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Job Category : Software Engineering

About Salesforce :

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good you’ve come to the right place.

Join our dynamic team at Salesforce and make a real impact with your code! We’re looking for passionate individuals who want to shape the future of our products and deliver exceptional experiences to our customers.

Join our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together!

Your Impact :

Our ideal candidate is passionate about crafting a new product to serve thousands of enterprise customers by using innovative technology and aiming for the best quality and throughput.

As part of this role, you will :

• Architect, design, implement, test and deliver highly scalable enterprise grade digital engagement platform from the ground up.
• Master our development process, culture and code base, then improve it.
• Operate optimally in the hybrid engineering model where engineers are encouraged to be able to craft and complete the vital work to ensure quality in their own code as well as other engineers.
• Mentor others in development technologies, tools, and processes.
• Present your own designs to internal / external groups and review designs of others.
• Develop test strategies, design automation frameworks, write unit / functional tests to drive up code coverage and automation metrics.
• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available.

Required Skills :

• 10+ years of professional software development experience in implementing and operating enterprise software stack at scale.
• Deep domain knowledge of OSI level 3-5 is required.
• Deep knowledge of object oriented programming and experience with at least one object oriented programming language (Java, Javascript, C++, C#, Ruby, Python).
• Deep domain knowledge with WebRTC, SIP, and other telephony layer protocols and technology.
• Proficiency in build / deployment pipeline and infrastructure as code framework such as terraform.
• Proven understanding in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.).
• Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and / or Ajax.
• Validated understanding of Database technologies such as SQL, PL / SQL and relational database schema design.
• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium.
• A related technical degree required.

Preferred Skills :

• Experience building highly scalable enterprise telephony systems in the past.
• Experience with Agile software development and test-driven development.
• Track record of being a top performer in current and past roles.
• BS / MS in Computer Science, Computer Engineering or related field.

Benefits & Perks :

Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

Salesforce Information :

Check out our Salesforce Engineering Site.

Accommodations :

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Posting Statement :

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

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