OnSpot Dermatology is looking to add an experienced Full-Time Medical Receptionist / Call Center Representative who will work closely with our patients to create a medical experience like no other!
We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities / qualifications below :
Responsibilities : Greet patients with a smile and upon their arrival to their appointment Check patients in & out Obtain and enter accurate demographic information Gather and input correct and accurate insurance information for each patient Process patient payments (co-pays, self-pay charges and purchased products) Facilitates the patient flow and is aware of delays and capable of communicating with our patients and clinical staff Answer telephone promptly and in a polite and professional manner Respond to voicemails in a timely manner Answer questions and offer specific information about our mobile medical practice Schedule or reschedule appointments for new patients and established patients in person and over the telephone Ensure our patients are receiving patient care like no other
Qualifications :
Minimum one year of experience in a medical office environment Minimum one year front desk dermatology experience Experience scheduling patients Excellent verbal and written communication skills in a customer service environment Proficient in use of computers and software programs Ability to handle confidential and sensitive information Must be detailed oriented and able to handle multi-tasks Outgoing personality, able to interact and communicate with patients daily Energetic phone presence
Job Type : Part Time
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