A company is looking for an IT Service Delivery Manager to oversee IT service delivery for Venue Infrastructure and Application support teams.
Key ResponsibilitiesDevelop and maintain the IT service delivery catalog for venues, festivals, and officesEstablish and track SLAs, KPIs, and performance metrics for IT servicesManage vendor relationships and ensure compliance with service delivery policiesRequired Qualifications10-15 years of experience in IT Service Delivery and operations managementExperience in developing and managing SLAs and KPIsITIL v3 Expert certification preferredProject Management Professional (PMP) certification desiredExperience with ITSM software applications and reporting tools
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A company is looking for an IT Service Delivery Lead to manage a team focused on providing technical support and enhancing user experience. ...
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Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:. Monitor and track the progress and report of the project to client stakeholders. Risk and issue management and escalation and resolve any blockers to achieve successful delivery. Change manage...
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Proven experience managing technical service delivery projectsAbility to manage multiple priorities in a fast-paced environment. A company is looking for a Project Manager, Service Delivery to oversee customer deployments and ensure high levels of satisfaction. ...
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A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations. ...
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Merit Services is seeking an IT Business Development Manager to join our client’s dynamic team a in Trois-Rivières. Demonstrated expertise as an IT Business Development Manager, Account Executive, or in a comparable position, with a proven history of consistently achieving or surpassing sales goals....
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All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or an...
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Merit Services is seeking a IT Project Managerto join our client’s dynamic team in Brantford. As an IT Project Manager, your responsibility is to supervise the entire process of project planning, execution, and implementation, guaranteeing timely delivery, adherence to the budget, and meeting the ex...
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Results-focused/oriented: pursues opportunities and solutions despite repeated obstacles and adopts ways to do tasks faster or with fewer resources. Minimum of 5- 7 years professional experience under F&A/ Health/ Voice Operations with 5 years Supervisory position. Handle day to day operational / cl...
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Merit Services is currently embarking on an exciting quest to find an extraordinary and ambitious IT Manager to lead and supervise our client’s esteemed tech squad. As the IT Manager, you will play a key role in overseeing daily technology department operations, introducing innovative technological ...