A company is looking for an IT Service Delivery Lead to manage technical support and enhance user experience.Key ResponsibilitiesCoordinate IT service delivery and support activities for end usersMonitor and manage the service desk ticketing system, ensuring timely resolution of ticketsAssist with evaluations, set up KPIs, and support junior team members' professional growthRequired QualificationsStrong understanding of IT service management principles and frameworks like ITILPrior experience in coordinating and managing IT Support and Operations teamsBasic technical knowledge of IT systems, networks, and software applicationsFamiliarity with Azure, Microsoft 365, and Google Workspace cloud servicesExperience with Jira and Confluence
IT Service Delivery Lead
A company is looking for an IT Service Delivery Lead to manage a team focused on providing technical support and enhancing user experience. ...
Service Delivery Lead (375237)
Excellent communication skills, both oral and written, with the ability to lead and influence diverse teams. Strong understanding of ITIL concepts and practical experience with ITIL best practices. Opportunity to get in with an industry leading organization. If you are looking for an opportunity to ...
IT Service Delivery Manager
A company is looking for an IT Service Delivery Manager to oversee IT service delivery for Venue Infrastructure and Application support teams. ...
IT Infrastructure CSDM Delivery Lead
Accountable for delivery commitments made on behalf of Accenture to the client, including service level agreements, contract scope management, demand management & forecasting, and cost & profitability of service delivery. The CSDM Leverages Service Delivery Managers (SDM) and towers leads to...
IT Service Desk Lead
Act as team lead to the assigned group of IT Service Desk Technicians ensuring outstanding performance of services and technical support to customers, including achieving service levels in line with established requirements, and customer expectations. Acts as lead role to deal with the challenges of...
Technology/Public Service Delivery Lead
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Delivery Lead Associate Director – Public Service (PS) – is responsible for leading delivery of projects and programs of work on a large, complex accounts operating in a multi-geography deli...
Customer Service Representative I - Order Administration
Customer Service Team means being at the forefront, showcasing legendary service and translating our culture into tangible results for our customers. Assist Associate Customer Service Representatives with addressing customer expectations. What does science and service mean to you? For our Customer C...
Service Delivery Manager
Risk and issue management and escalation and resolve any blockers to achieve successful delivery. Our Cognizant Veterans Network encourages Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and dedication to excellence instille...
Level 3 IT Support Specialist
A company is looking for a Level 3 IT Support Specialist to provide expert-level support for cloud services. ...
IT Project Manager (SCM / Timekeeping) ** hybrid role; largely remote **
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientati...