Our client, the world's largest network for professionals is seeking to hire a Content Strategist / Technical Writer to join their product education and readiness team creating, organizing, and publishing internal product content for customer facing teams.
Location : Hybrid; Omaha, NE or Chicago, IL
Duration : 6 months (extension TBD)
Hourly Rate : Up to $35 / hour
As a Content Strategist, you will be responsible for creating content for a set of products that align to the needs of a line of business.
You'll be working with a Product Education and Readiness Specialist to create a data driven content strategy for current product launches, provide timely content for feature releases, and interact with product leadership and partners to understand the evolution of the products.
KEY RESPONSIBILITIES
- Develop and deliver accurate and timely content for a line of business with guidance from senior / manager.
- Build subject matter expertise for a designated area of work.
- Monitor and leverage content data to determine health of content and share insights with partners and writers.
- Create and present project plans to business partners that are clear, concise, and establish agreement among business partners to see through the plan.
- Participate in the peer-to-peer review process to improve the quality of content and provide open, honest, and constructive feedback.
BASIC QUALIFICATIONS
- 2+ years of industry and technical writing experience.
- 2+ years of experience in Technical Writing or Knowledge Management practices.
- 2+ years of experience in working with content management systems (any) and authoring tools (any).
- 2+ years of experience project management content creation.
PREFERRED QUALIFICATIONS
- Bachelor’s Degree in English, Journalism, or related
- Experience in designing, developing, and delivering e-learning solutions using tools like Articulate.
- Experience in DITA or other topic-based authoring methodology.
- Knowledge of Information Mapping, Topic based writing or similar methodologies.
- Proficiency in authoring content in ServiceNow will be an advantage.
- Proficiency in SharePoint, Wiki, CRM (any).
- A team player who can develop strong relationships with partner and writing team.
- Enjoys working within teams (both local and global) but can also work independently.
- Curious, innovative, and passionate about learning.
- Positive attitude and growth mindset.
- Flexible and willing to help with other projects, as needed.
SUGGESTED SKILLS :
- Technical writing
- Content Creation
- Knowledge Management
- Content Maintenance
- Communication / Collaboration
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