Campaign Success Specialist

The Minnesota Star Tribune is an innovative modern media organization building on an extraordinary 157-year legacy. With seven Pulitzer Prizes and numerous other accolades, we stand as a beacon of journalistic excellence in Minnesota.

Together, we are the heart and voice of the North.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Our mission is to build a better Minnesota by connecting us with the people, ideas, and stories that strengthen our communities.

We’re seeking dynamic leaders who are passionate about journalism and democracy to help shape this future. If you are excited about reinventing one of our state’s most trusted institutions and leading us into a new era of growth and excellence, we want to hear from you.

Job Summary :

The Minnesota Star Tribune has an exciting opportunity for a Campaign Success Specialist to join our Sales team. The Campaign Success Specialist will play a vital role on key accounts by acting as an important communication hub between clients and internal cross-functional teams.

As a member of the Sales team, this person will focus on client retention and satisfaction. This dedicated role partners with each client’s Sales team to support effective order management, relay status updates and participate in project management.

You Will :

• Conduct internal and external meetings focused on execution of advertising campaigns.
• Enter campaign details in our order management platform.
• Generate campaign reports from our automated dashboard.
• Provide account oversight and effective communication to ensure tasks are completed by internal and external stakeholders.

You Have :

• 1+ years customer support experience.
• Clear, effective communication both in person and through digital platforms.
• Excellent organizational skills and attention to detail with the ability to multi-task.
• Bachelor’s degree and / or certification in a business, advertising, marketing, or related field and / or work experience equivalent.
• Proficiency in Microsoft Office applications.
• Strong communication planning, collaborative, and problem-solving skills.
• Enjoy working on creative high energy level projects in conjunction with day-to-day activities.
• Resourceful, highly dependable, efficient & detail oriented.
• Experience with analytics platforms and marketing tools (e.g., Google Analytics, etc.) is a plus.

More about the Minnesota Star Tribune

At the Minnesota Star Tribune, we recognize that our employees are our greatest asset, and we are committed to their happiness, growth, and well-being.

Here’s a snapshot of the exceptional benefits we offer :

• Modern Downtown Office : Enjoy a state-of-the-art workspace with a free fitness center, collaborative center, golf simulator, and a rooftop patio.
• Wellness & Work-Life Balance : Participate in our wellness program with financial incentives, generous paid time off, flexible holidays, one volunteer day, and two wellness days.
• Financial & Family Support : Benefit from a 401(k) with company match, paid parental and caregiving leave, hybrid work arrangements, and tuition reimbursement.
• Additional Perks : Access to an employee assistance program, pet insurance, flexible spending accounts, and health savings accounts.

Honored in 2023 with Diversity MBA's inaugural Top 25 Outstanding Leadership and Diversity Impact Awards, we are proud of our commitment to diversity and inclusion.

Equal Opportunity Employer

Even if you don't meet every single requirement for this role, we encourage you to apply. At the Minnesota Star Tribune, we are dedicated to building a diverse and inclusive workplace and welcome applicants from all backgrounds.

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