Technical Project Manager

Capgemini Government Solutions (CGS) is seeking a highly motivated Project Manager to join our team. The PM includes all service support and service management processes (in line with ITIL / ASL definitions), and other processes required for project-specific engagements as part of the ongoing services to our clients.

The PM will work closely with project technical leads with a focus on ServiceNow, Salesforce and cloud technology projects.

Interested in this role You can find all the relevant information in the description below.

The successful candidate will have the opportunity to apply and grow their skillsets, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS’ capabilities.

As a Technical Project Manager you will :

• Coordinate with technical leads for Agile Delivery Program with cloud-based technology stacks across teams who can consider bigger picture goals when making decisions and presenting issues
• Develop project schedules, product roadmaps, and implementation plans
• Manage work streams and coordinate resources across multiple development teams at a Platform level
• Set up policies and procedures surrounding Salesforce / ServiceNow governance
• Gather and present metrics regarding project status to clients, technical leads, and CGS Program Manager
• Proactively develop and implement efficiency improvements that can be implemented in several areas
• Facilitate effective communication and establish risk and issue mitigation plans to promote project success
• Assist in the creation and maintenance of documentation such as system requirements in a continuous testing and deployment environment
• Provide guidance and coaching to team members and leadership on the importance of Agile and how to implement

Required Qualifications :

• U.S. Citizenship Required
• Eligible to obtain and maintain Government Security Clearance
• Bachelor's Degree in IT or engineering or a related field or 11 years of professional experience
• 8 Years of experience in IT in a Projectized environment, with direct experience managing a ServiceNow or Salesforce implementation
• Knowledge of governance and establishing policies and procedures
• Ability to manage at a Platform level
• Hands-On Experience with Agile System Development methodologies
• Ability to prioritize and display a high level of adaptability / flexibility while handling job responsibilities
• Relevant work experience in a similar role
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques
• Proficient in the use of tools and methods to efficiently manage product releases, sprints, and development cycles.
• Excellent communication and facilitation skills, think outside the box / about the big picture, and goal-driven (do-er)
• Excellent knowledge of Scrum and Agile techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement, Technical Debt, PI Planning)

Preferred Qualifications :

• PMP certification is a plus
• SAFe certification is a plus
• Salesforce certification is a plus
• ServiceNow certification is a plus
• Robotic Process Automation (RPA) experience is a plus

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer :

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child / elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.

It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

The Group reported in 2022 global revenues of €22 billion.

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