Build your best future with theJohnson Controlsteam
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe.
You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Become a member of theJohnson Controlsfamily and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What we offer
Competitive salary
Paid vacation / holidays / sick time
Comprehensive benefits package including 401K, medical, dental, and vision care Available day one
Extensive product and on the job / cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
What you will do
The primary role of the Customer Care Representative is to maintain and grow sales within a defined customer base and geographical territory.
The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer and ensure greater customer satisfaction.
How you will do it
Adhere to currentJohnson Controlspolicies, procedures, products, programs and services.
Manage all retention activities within an assigned service agreement customer base.
Responsible for retention, customer satisfaction and growth within the customer base
Deliver increased sales against an assigned quota.
Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.
g. key decision makers, equipment, service contract, history, etc.).
Interface effectively with district operations to deliver and improve service delivery.
Determine customer needs and develop sales strategies to meet those objectives.
Report progress and metrics to operation and corporate teams on a weekly and monthly basis.
What we look for
Required
High School Diploma
Preferred
BA, BS or similar degree highly preferred
2+ years of sales and / or customer service experience with a similar product, service or industry
Highly motivated and success driven.
Excellent communication skills and ability to quickly qualify opportunities.
High degree of self-discipline.
Independent, creative thinker.
Ability to sell intangible services.
SALESHIRING
LI-AR
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
Customer Service Sales Rep
The premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing their knowledge of the company products and programs as well as team members within the Customer Care Department. Customer Service Sales Representative Duties and Res...
Customer Service Sales Rep
The premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing their knowledge of the company products and programs as well as team members within the Customer Care Department. Customer Service Sales Representative Duties and Res...
Customer Service and Sales Rep
You will have the opportunity to utilize your customer service skills while growing your sales career. If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in insurance. Are you an e...
Life Safety Service Sales Rep Fire
In this exciting and rewarding role the responsibilities will include expertly representing the Company with respect to the promotion and sale of Fire Safety/Fire Alarm Systems to Contractor customers and end users within an assigned territory and accounts. Maintain established accounts as an Accoun...
Customer Care Sales Rep-Fire
The primary role of the Customer Care Representative is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher reve...
Customer Service and Sales Rep
You will have the opportunity to utilize your customer service skills while growing your sales career. If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in insurance. Are you an e...
Apply Today, Start Tomorrow - Entry Level Sales & Customer Service Rep
The following college degrees and experiences are preferable: 2 - 4 Years of Military Experience Business Business Administration Collegiate Athletic Experience College Graduates College Internships Communications Customer Service Entrepreneurship Food Server Hospitality Hotel Management Marketing P...
Now Hiring - Licensed Insurance CSR/ Customer Service Sales Rep
Do you have a passion for customer care and a flair for understanding the needs and motivations of people? If so, we want you on our team! As our Customer Service Specialist, you’ll work to inspire customer loyalty and significantly enhance the overall FARMERS Insurance customer experience. FARMERS ...
Life Safety Service Sales Rep Fire
In this exciting and rewarding role the responsibilities will include expertly representing the Company with respect to the promotion and sale of Fire Safety/Fire Alarm Systems to Contractor customers and end users within an assigned territory and accounts. Maintain established accounts as an Accoun...
Remote Sales Rep: Customer Relations
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...