JOB DESCRIPTION
Job Title : QA / QC Supervisor
Work Location : Franklin Park, IL
Department : Manufacturing
X Full-time Part-Time X Exempt Non-Exempt
Duties and Responsibilities :
- Supervises and coordinates activities of quality control technicians engaged in quality assurance and quality control inspection for Blow Molding / Injection Molding plastic products.
- Reviews production schedules and work orders and assigns duties to quality technicians according to order priorities in the Quality Department.
- Strong production floor presence.
- Studies quality control reports to identify product defects and directs quality technicians to make calls to place products on hold, stop production lines, or remove products from hold.
- Work with quality technicians, production supervisors, and the engineering team to verify quality products are being produced.
- Overseas and supervise inbound and outbound quality inspection processes.
- Work with peer quality and production supervisors to oversee and manage supplier quality processes and scorecard outcomes.
- Provide quality training to all departments within the manufacturing plant (shipping and receiving / materials and production).
- Monitor Franklin Park production lines and conduct periodic Quality Control checks.
- Implement improvements to production processes that lead to overall increases in product quality.
- Work together with product project leaders to discuss solutions to quality issues.
- Satisfy customer expectations about the product's quality.
- Complying with ISO accreditation requirements including registration and audits.
- Audit materials provided by suppliers to assure quality before incorporation into the product.
- Assess the product's quality by testing for a range of features and observing how it performs under stresses such as impact, temperature, humidity, etc.
- Investigate causes of quality problems and propose solutions.
- Utilize extensive knowledge of the product's inner workings to diagnose problems.
- Continue education on newly developing Quality Control techniques.
- Document policies, procedures, and standards.
- Develop Acceptable Quality Levels (AQL) for each product offering.
- Participate in new product / process reviews.
- Conducts or directs training of new employees in machine operation.
- Confers with management and other supervisors to resolve production problems.
- Maintains a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
- Resolve personnel problems by analyzing data, investigating issues, identifying solutions, and recommending action.
- Contributes to team effort by accomplishing related results as needed.
- Ensure a safe work environment for all employees through company-directed safety programs, compliance with OSHA and other regulatory requirements, and promotion of a strong preventative safety culture.
- Other related duties as required.
Education and Work Experience Requirements
- 4+ years of lead or quality supervisory for Blow molding / Injection Molding products.
- Prior leadership experience is required.
- The preferred candidate will have experience with the structured quality control stage gate process.
- Expertise in ISO / TS types of quality systems is required.
- The candidate must have demonstrated quality leadership and people management skills and exhibit strong interpersonal, verbal, and written communication skills.
- Candidate must be able to influence team dynamics regarding quality goals, deliver constructive feedback, and provide quality leadership in a cross-functional environment.
- Must have a general knowledge of appropriate manufacturing quality assurance and control methods, processes, and equipment.
- Mechanically inclined with the ability to roll up your sleeves to help get the job done.
- Strong leadership skills, including a demonstrated ability to supervise and manage others, foster open communication, and support an environment of high growth and innovation.
- Exceptional communication skills, with the ability to communicate effectively across all levels of the organization.
- Strong analytical and critical thinking skills are a must. The candidate must have experience with typical quality gauges and instrumentation plus understand engineering drawings.
Proficiency with Excel and PowerPoint is expected.
- Preferred candidate will have experience in Lean / Six Sigma tools and manufacturing techniques.
- Ability to coordinate multiple tasks in a fast-paced environment.
- Ability to convey product information and availability to customers.
- Must possess the ability to deal tactfully with customers.
- Self-starter and self-motivated.
- Ability to work as a team player.
- Willingness to work overtime as required.
Physical Requirements
- Will sit, stand, or walk distances for up to 12 hours per day.
- Will climb stairs on an occasional basis.
- Will lift, push, or pull up to 50 pounds on an occasional basis.
- Required to use hands to grasp, lift, handle, carry, or feel objects on a frequent basis
- 20 / 40 vision in each eye, with or without correction, is required
- Must be able to comply with all safety standards and procedures
- May reach above shoulder height and below the waist on a frequent basis.
- May stoop, kneel, or bend, on an occasional basis.
- Ability to wear personal protective equipment is required (including but not limited to, steel-toed shoes, gloves, safety glasses, hearing protection, protective jacket or apron, and arm guards)
4 days ago