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UCCE - Contact Center Sr. Analyst

The Brixton Group, Inc.
Dallas, TX, United States
$85K a year
Full-time
Temporary

Duration : 6+ months Contract-to-Hire

Compensation : $45-55 / hr (conversion up to $85k / yr Base + Bonus + Stock Options + Benefits)

Location : REMOTE, however canidates MUST live within 90 miles of ANY of the following locations :

Nashville. TN

Cincinnati, OH

Tampa, FL

Atlanta, GA

Austin, TX

Columbus, OH

Dallas, TX

Berwyn, PA

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time. No Vendors / 3rd parties.

Requirements / Responsibilities :

Candidate that can cover a broad range of Unified Communications and Contact Center disciplines.

UCC Platform experience (Verint, UCC Voice, Network etc.)

Solve diverse issues by analyzing information where considerable interpretation of processes is required.

Willingness and desire to participate in Architectural Design reviews and new learnings.

13 hours ago
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