Service Account Lead Associate Director - Residential Offering Lead

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We are seeking a Service Account Lead to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering within Accenture Credit Services

Responsibilities

As the Residential Client Account Management Associate Director, you will be responsible for managing client dedicated teams providing a full scope of Residential Lending and Loan Servicing Consumer Lending activities.

You will be responsible for using your deep knowledge and experience in Sales, Delivery and Account Management to shape solutions that solve client problems and business needs.

You will work directly with the client, leading the team towards sales growth and profitable delivery. You are expected to be a Residential Subject Matter Expert SME with influencing and advisory skills, engaging with multiple teams and making team decisions.

Additionally, you will be expected to provide solutions to problems that apply across multiple teams, as well as solutions to business area problems.

• Master level proficiency in Account Management and the Residential industry is required. Advanced proficiency in Account Sales Planning, Sales Pursuit Management, Delivery and other skills are recommended.
• Develop and implement innovative strategies to drive sales growth
• Build and maintain strong relationships with clients
• Identify new business opportunities and develop proposals
• Stay updated on industry trends and competitor activities
• Lead and motivate onshore and offshore delivery teams to ensure quality and timely delivery
• Ensure financial commitments for sales, revenue and delivered margin are achieved

Basic Qualifications

• Minimum of 10 years experience in residential lending servicing and / or consumer credit experience
• Minimum of 5 years of experience in residential lending or consumer credit sales, sales support and / or delivery

Preferred Qualifications

• Ability to balance sales activities and delivery
• Extensive understanding of residential real estate, with a proven track record of leading residential teams in origination, underwriting, servicing support functions
• Current knowledge of industry trends in residential
• Advanced knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook are required
• Strong analytical skills This skill is essential for evaluating and completing a wide range of real estate transactions
• To successfully perform the duties of the Residential Client Account Management Associate Director, candidates must possess strong verbal and written communication skills
• Highly developed negotiation skills

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

The application window for this job will remain open until at least 07 / 04 / 2024.

However, if this date has passed, please note we are still accepting applications.

Information on benefits is here.

Role Location Annual Salary Range

California $161,200 to $413,600

Colorado $161,200 to $357,400

District of Columbia $171,700 to $380,500

New York $149,300 to $413,600

Maryland $149,300 to $330,900

Washington $171,700 to $380,500

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