ITSM Compliance Analyst - ICAUB

NavitsPartners
Kent, WA, US
Full-time

Job Description

Job Description

ITSM Compliance Analyst

General Summary & Scope

  • Address ITSM support issues to meet compliance standards.
  • Recommend improvements to enhance system usability.
  • Implement process enhancements across all ITSM functions.
  • Maintain accurate system documentation and logs.
  • Create and analyze reporting dashboards regarding service levels.
  • Partner with stakeholders to explore automation and process improvements.
  • Manage SLAs, OLAs, KPIs, and performance reports for ITSM processes.
  • Promote ITIL-based service management best practices.
  • Assist in training and documentation for ITSM processes.
  • Develop and maintain reports on IT KPI trends.
  • 1 day ago
Related jobs
Promoted
NavitsPartners
Kent, Washington

Address ITSM support issues to meet compliance standards. Implement process enhancements across all ITSM functions. Manage SLAs, OLAs, KPIs, and performance reports for ITSM processes. Assist in training and documentation for ITSM processes. ...

NavitsPartners
Kent, Washington

Address ITSM support issues to meet compliance standards. Implement process enhancements across all ITSM functions. Manage SLAs, OLAs, KPIs, and performance reports for ITSM processes. Assist in training and documentation for ITSM processes. ...

Promoted
Amentum
Tacoma, Washington

We are seeking experienced intelligence analysts to conduct research and analysis and produce finished intelligence products and responses to RFIs on foreign intelligence and technology protection-related threats to the US Army and the DoD worldwide. This role conducts analysis using intelligence an...

Promoted
Ascendion
WA, United States

We are seeking an experienced Lead Business Data Analyst with a broad focus on data analysis across various business areas to drive business decisions and enhance operational efficiency. Power BI Business Data Analyst. Lead and mentor a team of 5-6 Business Data Analysts and foster a data-driven tea...

Promoted
SPECTRAFORCE
WA, United States

Extracts data from various databases; performs exploratory data analysis, cleanses, massages, and aggregates data. This job contributes to the success by guiding business decisions through utilizing data analysis and consulting that results in predicting directional outcomes, understanding complex d...

Promoted
Northwest Asset Management
WA, United States

The Compliance Specialist plays a critical role in managing the registration and regulatory compliance processes for SEC and state-registered firms. The Compliance Specialist can expect to focus in the following areas:. Customize and edit Form ADV Parts 2A and 2B for multiple advisory firms, ensurin...

Promoted
City Wide Facility Solutions
Kent, Washington

The Account Compliance Manager (Night Manager) is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The Night Manager must be able to work independently and with others, in any type of facil...

Promoted
Nortek Security & Control
Kent, Washington

Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. The Logistics Analyst is responsible for coordinating and enhanc...

Promoted
Teleion
WA, United States

Business Systems Analyst (Hybrid). Come join one of the Pacific Northwest's Best Places to Work! Our culture at Teleion embodies the spirit of a startup with a sense of ownership and an employee-led business model. Collaborate with cross-functional teams to identify business needs and develop compre...

Promoted
City of Federal Way
Federal Way, Washington

Under the direction of the Code Compliance Supervisor, perform technical work in the inspection of existing buildings and construction sites to assure compliance with the building codes, land use regulations and ordinances; respond to and resolve complaints and disputes concerning City codes. Attend...