A company is looking for a Manager, Contact Center - REMOTE.Key ResponsibilitiesOversee day-to-day operations of the Contact Center, ensuring outstanding member service and compliance with policiesSupervise Contact Center employees, manage performance, and conduct regular meetings to enhance team effectivenessManage vendor relationships and digital contact center solutions to improve member interactions and service qualityRequired QualificationsBachelor's degree in a related field preferred, or equivalent experienceMinimum of four years of experience managing a contact / call center environmentExperience with digital contact center platforms and features such as chatbots and live chatThree or more years of supervisory experience managing direct reportsAbility to manage a remote workforce effectively
Contact Center Manager
A company is looking for a Manager, Contact Center - REMOTE. ...
Outsource Manager, Contact Center (Third-Party Operations)
As an Outsource Operations Manager for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. Customer Service Center/ Call center environment. The Outsource Operations Manager will be responsible for r...
Contact Center Operations Manager
A company is looking for a Contact Center Operations Manager to support its growing business operations. ...
Contact Center Project and Technology Manager
The Contact Center Project & Technology Manager is responsible for ensuring that technology in our call center operates effectively and that we continue to innovate by adopting the best approach for the Extra Space Contact Center to improve business outcomes. We’re currently hiring for a Contact Cen...
Contact Center Customer Experience Manager
A company is looking for a Contact Center Customer Experience Manager to oversee customer relationship management and lead a team of customer support supervisors and specialists. ...
Outsource Manager, Contact Center (Third-Party Operations)
As an Outsource Operations Manager for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. Customer Service Center/ Call center environment. The Outsource Operations Manager will be responsible for r...
Project Manager III - Event Planning
The project manager III will stay informed on projects within assigned team and ensure best practices are used across the functional team, mentoring and developing project managers and associate project managers in their work. The project manager III monitors and reports project status-including ris...
Customer Service Project Manager
A company is looking for a Remote Customer Service Project Management, Principal. ...
Call Center Representative (Bilingual English/Spanish)
This Part time position is available at our Oquirrh View Clinic working 8am -12Pm, Monday-Friday.Responsible for all functions of appointment scheduling, telephone messaging, updating important patient information and playing a key role in the coordination and delivery of quality customer service to...
Medical Customer Service Representative
Frontline Call Center is now seeking qualified applicants to. Are you looking to work for a progressive customer service team that utilizes technology to interact and solve problems every day? At Frontline Call Center we embrace technology while providing first-class customer service. Previous call ...