Front Office Manager-Roanoke SW
Client AdvisorROANOKE, VA, United States
Job description
Were looking for a driven individual who is passionate about helping others to become our next Front Desk Associate!
As a Front Desk Associate, you are the customers first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction.
Individuals with experience in customer service or office administration as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role.
Were seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.
Responsibilities :
- Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience
- Scheduling, screening, and confirming new appointments through inbound and outbound calling
- Provide customer resolution to any concerns or questions
- Communicate all relevant customer information to the Hearing Care Professional
- Collect and record customer payments
- Maintain the customer database by updating office records
- Inform the customer about hearing care accessory options
- Handle walk-ins and after-care for existing customers
- Help run office promotions by participating in any marketing and social media initiatives
Ideal Candidate :
- Administrative background, computer savvy
- Experience in a direct customer support role
- Inbound / outbound calling
- Quality phone etiquette
- Scheduling appointments
- Adaptable & detail-oriented
About the benefits :
- $16-$17 / hour + monthly bonus opportunity
- Work-life balance hours are M-F, 8 : 45am-5 : 00pm
- Continuous training & support
- Brand recognition were at the top of our industry!
- Health Insurance : Medical, dental, vision
- Paid Time Off, Paid Holidays & 401K Plan
Job Type : Full-time
Pay : $16.00 - $17.00 per hour
Expected hours : No less than 40 per week
Benefits :Schedule :
- 8 hour shift
- Day shift
- Monday to Friday
Education :
High school or equivalent (Required)
Experience :
Customer service : 3 years (Required)
Work Location : In person
Front Office Manager-Roanoke SW
Front Office Manager-Roanoke SW. Client AdvisorROANOKE, VA, United States. As a Front Desk Associate, you are the customers first point of contact, both over the phone and in-person. Maintain the customer database by updating office records. ...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Receptionist - State Farm Agent Team Member
As a receptionist with Megan Laughon State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. ...
Branch Office Administrator
Branch Office Administrator (BOA) role may be the right opportunity for you. A wide support network that extends from your branch office to your region to the home office. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that t...
Office Assistant
The Office Assistant is primarily responsible for front office coverage and administrative support tasks. The Office Assistant will interact with employees and the public, who may stop by the office or communicate through other modalities such as telephone, email, and virtual meetings. Provide offic...
Office Manager
The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Assist Store Manager in recruiting, interviewing and hiring top talent. One to three years of reta...
Paralegal / Legal Assistant IV supporting the US Attorney's Office
We currently have a vacancy for a Paralegal/Legal Assistant IV. In this role, you will be supporting the overall mission of the US Attorney's Office (USAO). Interviews federal agents and other law enforcement officers regarding the probable cause for forfeiture and the availability of evidence and w...
Administrative Assistant
The Administrative Assistant at Sandy Run Regional Park provides a high level of customer service to park patrons via phone, e-mail, and in person interactions and assists in managing boat storage accounts and additional park documents. ...
Administrative & Planning Assistant - Richmond, VA
Administrative & Planning Assistant - Richmond, VA. Prior experience as an Administrative Assistant, or a similar role preferred. This individual will serve as our Ambassador of First Impressions and will help provide administrative support for our home office team. ...
Administrative Assistant to the Facilities Department
Administrative Assistant to the Facilities Department. Provides administrative, clerical, customer service and operational support to the Facilities Department. ...