Sr. Product Manager - Observability

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.

PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary :

We are seeking a Senior Technical Product Manager to lead our observability platform team for the Developer Platform Engineering team at PayPal.

This critical role ensures developers have the tools they need to debug, investigate, and trace customer interactions efficiently and effectively.

Job Description : Your Way to impact :

Your Way to impact :

As the lead product manager, you will drive the vision, strategy, and execution of our observability solutions to enhance developer productivity and customer satisfaction.

Your day to day :

• Lead the product vision, strategy, and roadmap for the observability platform, ensuring alignment with company goals and customer needs.
• Collaborate closely with engineering, data science, and customer support teams to deliver high-quality observability solutions.
• Drive the end-to-end product development process, from ideation and requirements gathering to execution and launch.
• Analyze user feedback, market trends, and usage data to continuously improve the platform and identify new opportunities.

What do you need to bring :

• Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Ensure the observability platform meets high standards of reliability, performance, and security.
• Monitor and report on the success of product initiatives, using data-driven insights to inform future development.

Additional Job Description :

Subsidiary : PayPal

Travel Percent : 0

The U.S. national annual pay range for this role is $96,900 to $234,300.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits :

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset you.

That’s why we offer benefits to help you thrive in every stage of life.

Commitment to Diversity and Inclusion :

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Belonging at PayPal :

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.

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