Essential Functions
- Capable of providing second and third level support to our Solution Center Team (Help Desk)
- Act as a member of the Cyber Security team, monitoring incoming alerts (CrowdStrike, Sentinel) and acting accordingly.
- Experience with managing these products.Active Directory, DNS, DHCP, Azure Active Directory, Conditional Access, MFASystem Center / Intune for Endpoint Management, Autopilot, SolarWindsMicrosoft Exchange (Online), Outlook, Hybrid Environments CrowdStrike / Defender for Endpoint / Mobile Application ManagementVMware (ESXi, vCenter, Horizons VDI)Azure Virtualization, Azure Virtual Desktop, Azure VMware SolutionsRubrik Backup SolutionPURE storage solutionsCisco UCS, HP Synergy, Dell ServersOffice 365 suite, OneDrive, Teams, Teams Voice, PowerBi, Power PlatformMicrosoft Sentinel Administration and OperationWindows Printing (Ricoh MFPs, Label Printers, Easy Label software, etc...)
- Additional Areas that may help (if you have strength in these areas, we'd like to know)Dev Operations in a software development organization.
Azure DevOps, RTC / ClearCaseAdministration within a 3D modeling high technology environment. Windchill / Creo / SolidWorksMicrosoft DynamicsMicrosoft Licensing administration, License Administration on other platforms (FLEXLM, etc.
Experience with writing and maintaining procedures & policies.Audit Experience (SOX, NIST, ISO, CMMC, etc...)Experience with training and written documentation.
Database Experience (Oracle / Microsoft SQL / DB2)Fortinet, Cisco, Aruba Networking ExperienceProject Management (Planview)SharePoint Administration (on-premises and / or online)
Qualifications
- Minimum seven (7) years of experience in Information Technology.
- Motivated self-starter.
- Ability to learn quickly and carry out assigned responsibilities with minimal supervision.
- Project management experience would be preferred.
- Analytical mindset and problem-solving skills.
- Establish and continuously improve processes to adapt to a constantly evolving environment.
- Proven time management and organization.
- Working knowledge of applications & processes.
- Ability to execute multiple assignments by required deadlines.
- Experience with identifying and escalating issues.
- Proven communication skills, both verbal and written.
- Possess a global perspective on the business and impacts to other business units.
- Understand and mitigate risk.
- Collaboration with both technical and non-technical stakeholders.
- Ability to identify, prioritize, and escalate issues appropriately.
- Familiarity with general risks and controls as it relates to Change Management, Incident Management, Disaster Recovery, Information Integrity, Capacity Planning, Security Administration, and Vendor Management.
Preferred Education & Experience
- Degree in related area
- Certifications : Relevant certifications such as ITIL, ITSM, Microsoft related, PMP, or others are a plus
EQUAL OPPORTUNITY STATEMENT
It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law.
Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
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