Project Specialist-IT (HIG018901)

Job Description - Project Specialist-IT (HIG018901)

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Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Project Specialist-IT.

Skills - Enquero Inc. - A Genpact Company in San Jose, CA is seeking experienced Project Specialist-IT to perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations.

Job duties and responsibilities include :

• Provide industry best practices, advisory and support services to technology-based application development with digital transformations.
• Strategize, implement, and maintain account level initiatives that adhere to organizational objectives.
• Lead ServiceNow account delivery with the multiple project teams viz., CPQ, Celonis, QA and Staff augmentation ensuring program goals are reached.
• Establish AGILE / SCRUM framework to drive scope-in deliverables through Scrum Cadence.
• Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders.
• Define, implement, maintain, and communicate program management procedures and processes to enable work streams to deliver against the defined goals and scope on time within the budget.
• Define, implement, and monitor metrics and KPIs to report project status and ensure ongoing strategic alignment with short and long-term business objectives.
• Establish Master delivery plan traverse through client steerco executives, leadership, and impact stakeholders.
• Create weekly steerco executives report shared with the VPs and stakeholders with interactive iteration burn down-charts, Velocity chart and defects aging chart using tools like JIRA & Rally.
• Enforce Kanban principles as a Scrum Master that result in reduction of cycle time by 25%.
• Establish and manage Agile based application creation and deployment, which increases ease and efficiency of container image creation against VMs under IBM’s cloud-based Kubernetes service.
• Create and submit project plans, deployment instructions, release notes and validation plan to release management for every quarterly and off-cycle release.
• Deliver PMO services to clients through consultative skills blended with technical subject-matter expertise and project execution skills across teams and programs.
• Manage and deliver long-term sustainable solutions for the products / programs which includes development, deployments, systems integrations, digital transformations, data governance, security and compliance, standard policies, and business rules engine.
• Provide in-depth review throughout programs.
• Document, track, and monitor EPIC / Features execution plans using tools like JIRA and SURF.

Minimum requirements : Position requires a Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field and 3 years of experience in the job offered or a related occupation.

Foreign degree equivalents are acceptable. Any combination of education and experience as equivalent to a U.S. Bachelor’s degree as determined by a recognized credential evaluation service is also acceptable.

Position location at 2880 Zanker Road, Suite 203, San Jose, California, 95134; Salary $173,400 per year.

Indicate job code EPSITCA0524 when applying.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

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