Senior Recruiting Operations Coordinator, National

Job Title : Senior Recruiting Operations Coordinator, National

Functional Team : Recruiting

Job Type : Full-time

FLSA Classification : Non-Exempt

Location : Hybrid in New York City, Bay Area, Los Angeles, Chicago, or Miami metro areas

Desired Start Date : January 6th, 2024

Direct Supervisor : Managing Director of Recruiting

Note : The Senior Recruiting Operations Coordinator position is funded from January 1, 2025 - April 1, 2026 in order to support increased staffing needs during COOP’s Randomized Control Trial.

Employment beyond April 1, 2026, is contingent on funding and organizational need.

Who We Are

COOP is building a diverse movement of upwardly mobile first-generation college grads overcoming underemployment through digital skills and peer connections.

We want to reignite our nation’s promise of upward mobility for those who strive to achieve a brighter future for themselves and their families to ensure the American Dream is a reality for all.

We connect un- / underemployed first-gen college graduates to one another within cohorts and across generations of cohorts.

By growing their peer professional networks, members of our community achieve upward economic mobility by building the skills and connections they need for the careers they deserve.

Our intervention for underemployed graduates has produced compelling wage outcomes for thousands of first-generation and low-income grads in New York, California, Illinois, and Florida.

Within 12 months of program completion, four-in-five COOP alumni are fully employed.

Learn more about COOP Careers’ here :

Our Workplace

COOP is an alumni-led organization where we bring our authentic selves to work every day. Over 60% of our staff members have been program participants which translates into a workplace that is mission-driven with deep connections to our community.

Rooted in the core values that comprise our three pillars of Head, Heart, and Hustle, we approach our work with empathy, curiosity, and a shared sense of purpose.

Our teams span across NYC, Bay Area, Los Angeles, Chicago, and Miami. We come together virtually each month to create space for collective learning and professional development, and regionally in-person each month to build connections.

We approach our shared mission of overcoming underemployment with resourcefulness and optimism while bringing fun to the challenge.

What You Will Do

The Senior Recruiting Operations Coordinator will support national recruiting operations, ensuring a positive candidate experience and an informative, efficient recruiting process.

For the duration of COOP’s Randomized Control Trial (RCT) the Manager of Recruiting Operations will provide extra support as needed to the NYC, Chicago, and CA Recruiting teams.

Responsibilities

National Recruiting Operations and Infrastructure (35%)

• Manage the Recruiting team’s national Information Session calendar and all operational logistics, providing Info Session coverage and support as needed
• Manage the Recruiting team’s national email inbox, providing timely correspondence to candidates
• Lead the Recruiting team’s weekly Randomized Control Trial Office Hours, offering a brief 1 : 1 to any candidate with questions about informed consent or the Randomized Control Trial enrollment process
• Build national Recruiting Salesforce reports and dashboards
• Run monthly reports for MOU partners
• Use LinkedIn Recruiter and Handshake to source candidates nationally
• Lead a weekly national Information Session

NYC, Chicago, and CA Team Support (35%)

• Lead weekly regional Group Interviews, as needed
• Support pipeline management, document review, and candidate communication, as needed
• Support virtual (or local in-person) career fairs and lead generation events

Special Projects (30%)

• Lead national cross-functional working groups to drive lead generation and team efficiency
• Support the Managing Director of Recruiting with ad hoc national projects

Who We Need

Required Qualifications

• Bachelor’s degree required
• Strong knowledge of English language (spoken, written, read) sufficient to carry out the activities described in this specification
• Strong project management skills
• Some background with Excel / Google Sheets, PowerPoint / Google Slides and Word / Google Docs

Preferred Qualifications

• Strong written and verbal communication skills
• Strategic and innovative thinker
• Experience with Salesforce is beneficial, but not required
• Knowledge of or experience with COOP is helpful but not required

Who You Are

• Mission Driven & Equity Mindset - Belief in COOP’s mission and actively inquires about relevant diverse perspectives, including among stakeholders, and engages others in this inquiry
• Workload Management - Excellent organizational, time management, and project management skills
• Communication - Excellent interpersonal, oral, and written communication skills; Ability to confidently and comfortably engage in public speaking, addressing both virtual and in-person audiences of 100+ with positivity and enthusiasm
• Collaboration - Ability to work well cross-functional and influence and hold others accountable that they don’t directly manage to complete tasks;

roll-up-your-sleeves attitude

Growth Mindset - Comfortable with learning new technologies and platforms; Ability to self-teach and look for the answers to presenting challenges

What We Offer You

COOP Careers believes it is mission-critical to hire, retain, and motivate highly-qualified, passionate, dedicated professionals and is committed to providing a fair and comprehensive compensation package, which includes :

• Base Annual Salary : $55,000 - $57,500 (commensurate with experience)
• Note : The Senior Recruiting Operations Coordinator position is funded from January 1, 2025-April 1, 2026 in order to support increased staffing needs during COOP’s Randomized Control Trial.

Employment beyond April 1, 2026, is contingent on funding and organizational need.

• A generous and flexible vacation policy, including holidays and office closures for Wellness Weeks the last week of December and first week of July
• 100% employer-funded comprehensive medical, dental, and vision coverage for you (80% employer-funded coverage for dependents)
• Flexible spending account benefits (healthcare, dependent care, and commuter)
• 401(K) retirement plan and 4% employer match - eligibility to participate after one year of service

Hybrid Working Policy

COOP’s hybrid workplace strikes a thoughtful balance between at-home flexibility and in-person chemistry. Regular shared experience in person (structured and spontaneous) will enhance collaboration, strengthen existing relationships, and forge new ones within and across teams.

Intentional, casual, and joyful moments together will infuse our culture with the sense of community that makes COOP unique and powerful and will collectively push us toward our shared purpose.

Currently, all COOP team members are working remotely and attending a once-a-month in-person coworking and team-building day at our co-located space in lower Manhattan (Civic Hall, 124 E 14th St, New York, NY 10003) for NYC team members and in San Francisco (Swissnex, San Francisco Pier 17, The Embarcadero Suite 800, San Francisco, CA 94111) for Bay Area team members or a mutually convenient coworking location for our Los Angeles, Chicago, and Miami team members.

Residency Policy

All employees must reside within commuting distance (approximately two hours) of a COOP Program site located in the following cities : Chicago, Los Angeles, Miami, New York, Bay Area, and within the states of CA, CT, FL, IL, IN, NJ or NY.

Diversity, Equity, and Inclusion

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.