Lead Concierge

Job Description

Job Description

Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24 / 7.

With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.

Adamas Building Services is looking for an exceptional customer service-oriented Lead Concierge with experience working in luxury residential communities.

Our company is a leading expert in the Residential Services market with properties throughout New Jersey, New York, and Pennsylvania.

We have openings at our Yonkers, NY location.

• Schedule : Sunday - Thursday 7AM - 3PM
• Pay Rate : $20.00 / hour

The ideal candidate would be responsible for :

• Supervising the concierge team, creating and managing their schedules, and overseeing the services they provide.
• Meet / Greet residents and guests to determine the nature of their visit and maintain logbooks for all visitors.
• Answer phone calls and assist callers with information and / or instructions for the building.
• Receive and oversee deliveries, mail and packages for residents.
• Inspecting the buildings and grounds to ensure safety and cleanliness and reporting any issues to the maintenance department.
• Assist management with any request for residents in the building.
• Must properly communicate with lead concierge and management.
• Provide excellent customer service.
• Properly communicate with lead concierge and management.

Requirements :

• Excellent verbal and written communication skills.
• Must be professional, reliable, and have excellent customer service skills.
• Ability to prioritize tasks according to importance in a fast-paced environment.
• Dependable, punctual and able to work flexible working hours.
• Ability to use general office equipment such as computer, telephone, fax machine, as well as other computer tracking systems used at the property.
• Should be computer savvy with knowledge of Microsoft Word, Excel and Internet.
• Must maintain professional appearance and comply with prescribed uniform policy.

Other Requirements

• Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
• Ability to work weekends and non-traditional holidays.
• Must be available to work on-call or when needed due to staffing shortages
• MUST have reliable transportation.
• Must pass comprehensive background check.
Benefits :
• Weekly Pay
• Weekly Pay
• Medical, Dental, 401K
• Vision
• Employee Referral Program
9 days ago