A company is looking for a Senior Director - Business Solution Owner, Contact Center Solutions, Customer Experience.Key ResponsibilitiesDrive client-specific solution architecture and development in a complex technology environmentCollaborate with cross-functional leaders to build partnerships and align marketing with sales strategiesDevelop a product / solution roadmap and identify opportunities for internal migrations from legacy solutionsRequired QualificationsBachelor's degree in Computer Science, Information Systems, Public Health or Administration, or equivalent experience12 years of experience in product management, including creating product vision and roadmapsExperience with enterprise-facing products such as SaaS platforms and APIsFluency with Medicaid market dynamics and trendsExperience with AI and machine learning technologies applied to customer service or contact centers
Senior Director of Solutions Engineering
Director, Solutions Engineering. ...
Senior Director, Analytical Development (OINDPs)
Senior Director, Analytical Development. Present data analysis, recommendations, and conclusions to senior management regularly. Troubleshoot technical issues, analyze data, identify solutions, and implement recommendations. Please reference Bayside Solutions, Inc. ...
Senior Director of Data Solutions
A company is looking for a Senior Director, Project Data Solutions & Optimization. ...
Senior Director, Clinical Services
Director of Clinical Services for Service Line Management. Monitor quality data and patient satisfaction data for each assigned Center; identify areas for improvement. Understand the partners, the practices, and the markets in sufficient depth to bring value to partners by participating in Center bu...
Director of Contact Center Training
A company is looking for a Director, Contact Center Training to lead training and development across support teams. ...
Senior Director of Operations
The Senior Director of Operations is responsible for the growth, profitability, and service continuity of the company’s business across its assigned territories in the US and Caribbean. The Senior Director of Operations reports to the Vice President of Service Delivery and Chief Operating Officer, p...
Senior Sales Engineer, Cloud Contact Center Solutions
Within our Software Solutions team, you will innovate and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and seize new opportunities! Our transformative solutions are powered by artificia...
Executive Director, Contact Center
Executive Director for their Contact Center based in Boca Raton, FL. Minimum of 10 years of experience in contact center management, with at least 5 years in a senior leadership role. The ideal candidate will be a visionary leader with a strong background in managing large-scale contact center opera...
Senior Medical Director opportunity near Louisville, Kentucky
Manage day-to-day clinical and business operations to improve the clinical and financial performance of the center, as the true dyad partner to the Center Manager/Center General Manager. Senior Medical Director opportunity near Louisville, Kentucky. All Star Healthcare Solutions Benefits. ...
Director, Product Owner - Next Generation Contact Center
As a Director, Product Owner - Next Generation Contact Center you will develop and drive the product vision and strategy, providing constant feedback to the team and helping to set and drive toward the vision. Experience with cloud contact center set up and integration with other platforms such as c...