Responsible for supervising (currently four) support coordinators, who serve as front-line customer service representatives, answering phones, responding to emails and greeting visitors;
accounting for and reporting on the operating budget for the Office (approx. $1M); providing administrative support to the Director of Admission and V.
P. for Admissions and Financial Aid; and performing the same duties as the support coordinators. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.
This position is a Special Considerations
- This position works with minors
- This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions;
monitoring or preparing budgets; or generating income for University
Qualifications
- Bachelor's Degree in Humanities, Social Sciences, Accounting or the equivalent combination of education and experience
- Three to five years related work experience
- Experience in management / supervision of others, including written and verbal performance appraisals
- Experience developing and overseeing departmental budgets
- Excellent communication and interpersonal skills
- Positive attitude, detail and customer oriented with good multitasking and organizational ability
Successful completion of standard background checks including but not limited to : social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position
Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.
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