Want to start this nextadventure in Greece Check out thisposition!
Join the team of ProductData Operations (PDO) as a Content Moderator. You will beresponsible for reviewing and moderating content to ensure itcomplies with our guidelines helping to maintain a safe andrespectful online environment.
Responsibilities :
- Moderatemild to moderately sensitive content.
- Stayinformed about products and communitystandards.
- Review comments videos and posts forguideline violations.
- Investigate and addressaccount support requests and contentreports.
- Respond to user inquiries withhighquality support.
- Use marketspecificknowledge to enhance communityassistance.
- Analyze data for improved userexperience.
- Enforce platform policies bymonitoring and addressing abusereports.
- Identify workflow inefficiencies andpropose solutions.
- Recognize trends andescalate issues beyond standardprocedures
Requiredskills
- Fluent inSpanish
- Working proficiency inEnglish
- Excellent communicationskills
- Attention to detail and stronganalytical skills.
- Ability to handle sensitivecontent professionally.
- Excellent communicationskills.
- Experience with content moderationpreferred.
- Familiarity with Social Mediaplatforms.
- Ability to work independently and inateam.
Benefits
- Excellentbenefits package
- Multilingual and excellentwork environment to provide customerservice
- Extensivetraining
- Adaptation to Greek Culture and Greeklanguage Courses
- Internal employeeincentives
Location
MoschatoGreece
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