Membership Sales Representative

Job Description

Job Description

Spavia Foothills is seeking a Membership Sales Representative to join our team! We are an independently owned and operated luxury day spa located in Fort Collins, CO.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps / scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit.

We couldn’t complete any of this without a strong, passionate, capable team.

As a Membership Sales Representative, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times.

You must be friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

You also have a reasonable sales quota to hit for membership sales each month. Must have flexibility and high-energy and be self motivated.

Being an extrovert that loves dealing with people all day is a must.

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits
• We are family : giving, respectful, team atmosphere, and fun!
• Benefits to Provided to You for Full Time Employees
• 20% of Major Medical Premiums Paid by Employer
• Employer paid Life, Dental and Vision Insurance
• 35% Discount on Retail Products
• One Discounted Treatment each month

Responsibilities Spa Coordinator Responsibilities

• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Selling Memberships with a quota, spa boutique and product sales.
• Some Laundry and folding and filling in items in the retreats and changing areas regularly.
• Taking a lot of phone calls.
• Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

Required Skills Spa Coordinator Requirements :

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven.
• Professional, team player
• Drug / alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type : Part or Full-Time positions available. Flexibility is a plus.