Rental Specialist

Job Description

Job Description

Predictable Schedule : Monday - Friday, 7am - 4pm

Insurance Benefits - Including Health, Long-Term Disability, 401K, Paid Vacation Days, Fun Company Events, and much more!

Job Summary

The Rental Specialist is an inside sales position focused on assisting customers both by phone and in-person with their construction and industrial equipment rental and purchase needs.

Job Responsibilities :

• Provide superior customer service to both walk-in and call-in customers by quickly identifying their rental needs, assisting them in selecting the right tool for their job and recording the reservation.
• Coordinate and schedule rentals of equipment at the locations including pickups, deliveries, and transfers.
• Ensure all customers interactions are done in an efficient, timely, professional, and respectful manner.
• Ensure all work areas at the counter and showroom are neat and organized.
• Make every effort to grow overall rental sales while maintaining maximum desired rental rates.
• Review, follow, and understand policies, procedures, and processes of the Superior Network of Companies.
• Follow and understand the Superior Rental Check- in process on all rental equipment and vehicles.
• Customer service requirements : answering phones, helping customers at the counter, and ensuring all customers are served in a timely fashion.
• Promote and maintain a positive work environment.
• Assist in balancing inventory, coordinating transfers, and correcting the rental inventory when necessary.
• Coordinate service calls and manage initial customer complaints.
• Continue to grow customer relationships and create new rental customers.
• Willing to work flexible schedule to meet the needs of the business.

Job Requirements :

• High School diploma or GED or equivalent is preferred.
• Valid Driver’s License
• Knowledge and skill in one or more of the following business lines Construction, Water Sewer and Storm Products, Concrete Accessories, Masonry Supplies, Laser / Surveying Equipment, Hardscapes / Landscaping and Equipment Sales / Rentals.
• Previous sales experience preferred

Upon offer, candidates must successfully complete a pre-employment drug-screen and background check which includes verification of previous employment and education as well as criminal history.

About Us :

Find out more about us at : www.superiornetwork.com www.superiorrental.com www.superiorreqs.com

Superior Products Distributors, Inc and the Superior Network of Companies are Southern New England's largest independently family-owned group of closely integrated companies, dedicated to providing the construction market with a vast selection of diversified equipment rentals and sales, construction materials, specialized services, and people with the expertise needed to get the job done quickly and efficiently for 55 Years.

With currently five (5) full-service branches in CT and employing over 160 employees, Superior is a diverse and inclusive workplace that takes pride in helping our employees grow professionally.

We like to promote from within and value mutual respect, job satisfaction, and superior customer service.

Superior Products Distributors, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.