Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- Signing bonus
- Training & development
ROLE DESCRIPTION : This is a Hybrid Role (requiring Sales & Service - State farm experience)
As a Customer Relations Representative - State Farm Agent Team Member with Andy Manchanda - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
Flexible Part time hours.
Must be with State Farm currently or within the last 12 months.
Must be : P & C and Life & Health Licensed
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Must be willing to work Tuscon, Arizona hours.
BENEFITS :
- Total pay includes Hourly pay plus commissions & annual bonuses
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Valuable career-building experience
This is a remote position.
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