As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards.
This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
- Maintain a clean, neat, and orderly work area
- Promote a safe working environment
- Provide quality assurance and quality control feedback
- Exhibit flexibility and adaptability to changing job requirements
OUR REQUIREMENTS
- Sense of teamwork, ownership, urgency, and attention to detail in your work
- Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete;
knowledge of framing and furniture construction methods
- Outstanding communication & problem-solving skills to provide first-class customer service
- Ability to work in a fast-paced challenging environment
- Ability to visit clients in assigned geographic territory
- Must pass a background check, drug screen and MVR
PHYSICAL REQUIREMENTS
Ability to lift and mobilize items from at least lbs.
WHAT WE OFFER
- Medical, Vision, and Dental Plans
- Company provided vehicle, laptop, phone, corporate credit card, and tools
- Company-paid Life Insurance and Disability Income Protection Programs
- Health Care and Dependent Care Flexible Spending Accounts
k) Savings Plan
- Competitive Paid Time-Off plan
- Employee Assistance Program
- Generous discount on our products and at RH restaurants
- Referral Bonus Program
Full-time associates working hours or more per week are eligible for all benefits.
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