Cisco Unified Intelligence Center (CUIC) Database Developer

Job Description

Job Description

The Cisco Unified Intelligence Center (CUIC) team is responsible for supporting our contact centers globally.

We focus on implementing the next generation of Contact Center Voice solutions that will deliver enhanced value to our customers, dealers, and business partners, and provide superior customer experience.

Our team is a Product Driven Organization (PDO) utilizing Agile processes to deliver value, meet goals and objectives.

We are looking for a talented and experienced Database and Reporting Developer for the CUIC Team. The CUIC team supports the Contact Center’s reporting and intelligence processes through the Cisco Unified Intelligence Center and Google Cloud Platform.

The Database and Reports Developer is responsible for providing solution options for business requests, supporting the existing Contact Center platform and dependent components, and assisting Contact Center’s business processes.

Experience with CUIC is an absolute must.

Please note, we are not able to work on C2C at this time.

While hybrid is preferred, we will consider remote for the right candidate. For those who may require it, sponsorship may be offered.

Required Experience :

5+ years of in-depth working experience with Cisco Unified Intelligence Center (CUIC).

Experience with Microsoft SQL / TSQL development.

Strong experience in Database design and report development.

Understanding of complex SQL queries for relational databases.

Ability to develop ad hoc queries to isolate problems.

Apply today!

Equal Opportunity Employer / Veterans / Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https : / / www.

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https : / / www.modis.com / en -us / candidate-privacy /

The Company will consider qualified applicants with arrest and conviction records.

Pay Details : $55.00 to $60.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.

akkodis.com / en / us / candidate -privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Company Description

Global Footprint, Local Impact : As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.

Diverse Career Paths : With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths.

Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.

Commitment to Innovation : Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology we create it.

Your ideas and innovations will have the space to flourish.

Continuous Learning and Development : The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field.

Our culture values continuous improvement, both for our company and for your career.

Inclusive and Collaborative Culture : We believe in the power of diverse perspectives and collaborative work environments.

At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.

Our Evolution and Your Role in It

Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities.

As we write our next chapter, your skills and vision will be instrumental in driving our continued success.

Empowering the Future

We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.

Join the Akkodis Community

At Akkodis, you're more than just an employee you're a vital part of a community shaping the future. We're excited to see where your expertise can take us.

Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Company Description

Global Footprint, Local Impact : As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.

r n r nDiverse Career Paths : With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths.

Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. r n r nCommitment to Innovation : Innovation is our cornerstone.

With continuous investments in analytics and market intelligence, we not only predict the future of technology we create it.

Your ideas and innovations will have the space to flourish. r n r nContinuous Learning and Development : The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field.

Our culture values continuous improvement, both for our company and for your career. r n r nInclusive and Collaborative Culture : We believe in the power of diverse perspectives and collaborative work environments.

At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. r n r nOur Evolution and Your Role in It r n r nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group.

This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities.

As we write our next chapter, your skills and vision will be instrumental in driving our continued success. r n r nEmpowering the Future r n r nWe're not just creating solutions;

we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.

r n r nJoin the Akkodis Community r n r nAt Akkodis, you're more than just an employee you're a vital part of a community shaping the future.

We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.