Automotive Sales Professional
At Dale Howard Auto Center, we're seeking a sales professional with the drive to push boundaries and fuel our growth. If you're a self-starter with a knack for building relationships and closing deals, come be a part of our exciting journey!
Purpose of the Position :
The Automotive Sales Professional helps guide customers on their path to purchase or lease to acquire a new or pre-owned vehicle, while maintaining Dealership standards for volume, gross profit, and customer satisfaction. The primary function of the Product Specialist is to provide customers the information they need in order to make an informed decision when it comes to selecting their next vehicle.
Key Roles & Responsibilities :
- Help People Buy Vehicles
- CEO (Chief Executing Officer) of the Exceptional Customer Buying Experience
- Responsible for Product Knowledge
- Path to Purchase - Known by All, Followed by All
- Creating Connections - Customer Engagement / Follow up
- Lot Management / Inventory Knowledge
Essential Job Functions :
Provide outstanding customer service and add value for our guestsBuild value in our people and our processes for the customerLearn and execute our Path to Purchase with all customers to provide them with an exceptional customer experienceDevelop product knowledge with all of the vehicle lines and models that we offer to be able to assist customers with their vehicle selectionBe familiar with current, inbound, and potential incoming inventory as to be able to provide customers effective options on their path to purchaseFollow established Dealership follow up practices with existing, current and prospective customers to ensure we are adding value for our clientsAttends and participates in development and training activities with other Sales Team membersResearch and participate in training and development opportunities from manufacturers and other sources to continue to develop skills and knowledge to enable us to add value for our guestsUtilize the tools and technology provided by the Dealership to track customers and activities to set us up for the best chance for successSet daily, weekly, monthly and yearly goals based on desired sales activity and create an activity plan to achieve those goalsBe proactive in seeking new opportunities through prospecting and referralsMeet / exceed minimum established Dealership guidelines for daily activityAssist with customer concerns and connect with appropriate department / individual best suited to address / resolve the issueHandle inbound phone call and internet lead opportunitiesOther tasks as assignedDaily Tasks :
Assist Sales Managers and other Sales Team members as needed to help provide outstanding customer serviceFollow established Dealership follow up practicesAssist Sales Team members to ensure the vehicle display area looks neat, orderly and professionalKeeps personal work space neat and orderly to provide a professional customer experienceMaintains professional appearancePhysical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Qualifications :
High school diploma or the equivalentDesire to learn and growAbility to read and comprehend instructions and informationClean driving record with valid driver's licenseWilling to submit to a pre-employment background check & drug screenBasic computer skillsValid driver's license and acceptable driving record