Job Summary
The Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations while also working with internal and external executive-level contract partners to ensure efficient handling of Express cargo.
Responsibilities
- Plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
- Develop next level leaders and managers in both leadership and management skills.
- Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
- Ensure operational leadership is monitoring and instructing Airport Ramp Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
- Participate in recruiting activities, interviewing candidates and making hiring decisions.
- Assist in employee relations and / or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
- Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs / Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
- Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
- Must complete injury reports and damage reports as required.
- Authorize / ensure post-accident and post-injury testing is done as required.
- Assist customer representatives in providing information and data for various compliance reports and audits.
- Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.
Minimum Requirements
- related experience and / or training; or equivalent combination of education and experience
- Airline / Logistics / Transportation experience preferred
- 5 years of leadership and management experience required
- Must possess leadership skills with the ability to train and develop personnel
- Must be able to continually respond to and prioritize within a fluid work environment
- Must have ability to work across the 24 / 7 schedule based on the needs of the business
Preferred Skills
- English proficiency (e.g., reading, writing, speaking, listening)
- Mental abilities (e.g., visual observation and identification, mental rotation)
- Interpersonal skills (e.g., customer service, dependability)
- Computer literate with proficient use of software and / or computer programs (MS Office, SAP)
- Knowledge of advanced arithmetic and mathematics
- Knowledge of airline codes, prefixes, common cargo abbreviations
- Comprehension of airway bill
- Attention to detail
- Ability to prepare written documents, communications, and counseling notices
- Ability to follow instructions from the General Manager and customer(s)
- Ability to act in a managerial position and give direction to Supervisors
Physical Requirements / Working Conditions
- Ability to work in a warehouse environment.
- Sit and / or stand for short or extended periods of time.
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered with company match!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
17 days ago