Instructional Designer/508 Remediator

Job Description

Job Description

INSTRUCTIONAL DESIGNER / 508 REMEDIATOR

Job Purpose What My Role Is within the Company?

ResolveSoft’s professionals focus on helping government agencies and companies implement their most critical strategic initiatives.

The role of Instructional Designer / 508 Remediator contributes to RSI’s through the design, development, and maintenance of instructional material for job training products.

Essential Functions What Is Expected of Me in My Role

• Create and design new and refresher user-centric training products and curriculum that flow logically and are accurate, correct, and consistent with established quality standards.
• Collaborate with the curriculum team to revise current training products and curriculum on a regular basis to maintain accurate and current content.
• Consult and work with subject matter experts and cross-department representatives to implement innovations into training products and curriculum.
• Create, document, and improve team processes, standards, and best practices as needed.
• Manage multiple deliverables and timelines to adhere to the established quality standards and processes, like Section 508 compliance, style guide consistencies, and other required review cycles.
• Participate in call reviews, test calls, and other quality activities to ensure effectiveness of training products.
• Assist new hires with onboarding plans, tasks, and shadowing as needed.
• Maintain a current knowledge of design and development of instructional materials, incorporating adult learning principles, Blooms Taxonomy, Kirkpatrick’s Levels of Evaluations, and other instructional design concepts.
• Possess a strong knowledge of instructional design tools that include but are not limited to Microsoft Office Suite, Section 508 Accessibility Tools, SharePoint, Articulate Storyline, Adobe Acrobat Reader, JAWS, and Snagit.
• Conduct needs analyses, write instructional objectives, recommend varied instructional models, create learning solutions, and integrate measurement standards.
• Regularly seek out guidance and the appropriate resources to ensure that data is interpreted correctly at the product level.
• Recommend and execute appropriate solutions and workarounds that effectively take into consideration the health of the overall program or project.
• Evaluate and modify existing instructional materials to optimize the quality of the instructional design.
• Continually seek out opportunities to be contributor to the overall goals of the training organization.
• Provide feedback to leadership to help identify issues or improvement opportunities.
• Provide clear, timely communication regarding issues, opportunities, barriers, and project risks to all levels and groups.
• Attend team, curriculum, and client meetings as needed.
• Occasionally lead curriculum projects, including driving leadership level decisions and initiatives down to project teams.
• Lead key projects and initiatives.
• Select, modify, or create a design and development model appropriate for a given project.
• Occasionally represent the Training team when presenting to the client (for example, presenting small segments of a formal presentation of curriculum redesign).
• Act as a key contributor and a leader on the team to achieve the overall goals of the training organization.
• Actively seek opportunities to try new processes and tools.
• Accept changes to processes and environment.

Competencies What I Need to Perform My Role

• Strong written and verbal communication skills along with sound presentation and facilitation skills.
• Customer service-focused approach to problem-solving.
• Ability to collaborate and develop strong partnerships across the team, department, and organization.
• Ability to apply / execute product development based on needs assessment findings.
• Ability to effectively design a course.
• Ability to write course objectives, create effective assessment questions, and create appropriate activities.
• Ability to translate complex concepts and ideas and convey them in a simple, easy-to-understand format and flow.
• Ability to identify and recommend the appropriate method needed to effectively deliver training.
• A high level of competence in identifying and adapting to various communication styles.
• Ability to facilitate small group design meetings, focus groups, client meetings, and other initiative meetings.
• Ability to give and receive actionable feedback in a positive manner at the product level regardless of stress level.
• Confidence and competence to drive key decisions related to products owned.
• Ability to effectively identify limitations and barriers at the product level.
• Experience facilitating training across multiple formats (such as instructor led and virtual) preferred.

Qualifications What My Role Needs

Bachelor's degree from a 4-year college or university; or 4 years of instructional design and / or training delivery experience combined.

Working Conditions What My Environment Looks Like

The work environment is 100% remote.

• This position requires working independently and as part of a team.
• This position requires contact with others daily.
• This position requires regular and reliable attendance as established by the supervisor.
• This position requires frequent use of a computer.
• This position requires the use of all general office equipment.

Time Requirements What My Schedule Resembles

• This is a full-time position with typical working hours.
• Additional hours on weekends may be required, depending on business needs.

Company Description

ResolveSoft is an 8(a) certified WOSB that specializes in Digital Transformation and IT Modernization

Company Description

ResolveSoft is an 8(a) certified WOSB that specializes in Digital Transformation and IT Modernization