SUMMARY
The Billing Specialist services as a key resource in the Commercial Order to Cash Operations in the research of complex items related to client contracts, details, and billing.
PRIMARY RESPONSIBILITIES
- Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices
- Researches the delivery rules for each client and updates those delivery rules when contracts are updated
- Research customer agreements and addendums that outline the key rates, terms and conditions Interpret contractual terms and process billing related transactions in accordance to such terms
- Assist in mid-month and month end close duties to ensure accurate and timely billing close
- Cultivate internal and external relationships to gain new knowledge and competencies
QUALIFICATIONS
- A minimum of 2 years of invoicing and / or billing experience is preferred
- Excellent communication skills; ability to interact with numerous facilities and facility departments
- Strong research skills
- Ability to work independently, achieve tight deadlines and take initiative on multiple projects
- Knowledge of internal control concepts related to high transactional / billing environments
- Demonstrate patience and overall courteous behavior when working with internal and external customers
- Strong organizational ability; must be able to handle multiple tasks simultaneously; detail orientated
- Must be a self-managing, motivated individual and have the ability to work in a deadline driven environment
KNOWLEDGE / SKILLS / ABILITIES
- Intermediate knowledge in Excel
- Strong communication skills
- Handles well under pressure
- Some Analytical Skills
- SalesForce Knowledge is recommended
LI-AP4
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