TikTok Shop - Buyer Strategy Product Manager Anti-Fraud Solutions

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity;

to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together.

That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators.

We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including but not limited to transactions, KYC, after-sales and seller-buyer-creator interactions.

Responsibilities

• Design anti-fraud products and features to empower stakeholders to combat various risks including after-sales and malicious behaviors.
• Build consensus amongst stakeholders for the product strategy and drive the prioritization, scope and schedule of product development
• Develop business cases for new features / functionality by collaborating directly with our stakeholders and defining metrics of success for product features
• Own the end-to-end product lifecycle from market research, understanding our stakeholders' use cases, product requirements, priorities, execution to adoption
• Cooperate cross-functionally to build and enhance risk perception, identification, and design common risk control products and services that can support different businesses
• Research best practices of risk control products, risk scoring models and closely monitor regional trends
• Engage with various businesses, operations, tech, and security / risk stakeholders to solve risk problems at scale

Qualifications

• Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related field;
• 2. At least 3+ years of relevant experience in one of the following areas : Antifraud, Risk Management, Trust & Safety, Credit Scoring, Data Analysis, Data Science in eCommerce or Tech industry in general;
• 3. Proficiency in SQL is required; Fundamental understanding of statistic or algorithm is a plus;

4. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best

• 5. Quick understanding of new fraud motives and sensible diagnosis of key control points;
• 6. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions;

7. Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels

Preferred Qualifications :

• Experience in eCommerce or Tech industry is a plus
• Fundamental understanding of statistics or Machine Learning based algorithms is a plus
• Fundamental technical understanding is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at [email protected]