Sales Coordinator
Pierburg US LLC in Auburn Hills
Sales Coordinator
Ref.-Nr. : US00359
Schedule type : Full Time
Contract Type : Full Time
WHAT WE ARE LOOKING FOR
POSITION SUMMARY
The Sales Coordinator will assist Pierburg with sales support for the organization.
WHAT QUALIFICATIONS YOU SHOULD HAVE
REQUIRED MINIMUM QUALIFICATIONS
- High School Diploma or equivalent work experience
- Ability to communication clearly and concisely with good interpersonal skills, both oral and written
- Exceptional organizational and project management skills
- Ability to manage multiple tasks with shifting priorities and varying deadlines
- Strong attention to detail
- Strong analytical skills
- Self-starter / self-motivated
- Proficient with Microsoft Office (Word, Excel, PPT), and customer relationship management database / tools
- Ability to travel (including overnight travel via car and airplane, including international travel)
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Assist salespeople in the preparation of accurate and complete quotes
- Assist Account Managers with customer requirements as needed
- Assist with presentations for Director of Sales, Sales Managers, and Account Managers efficiently and accurately
- Create graphs using specific data for company presentations
- Manage and support the invoicing of and collection of payments due from customers
- Analysis and follow up of accounting inquiries and project financial tracking
- Knowledge and utilization of customer portals for communication purposes
- Administrative and filing activities for sales department as directed
- Coordinate customer and internal meetings and appointments as needed
- Effectively communicate reports and action items to Sales team
- Interact with clients regularly to assist sales team.
- Coordinate internal and external service requests, prepare necessary paperwork and supervise these services when required (for example prototype builds)
- Process acknowledgements in a timely fashion, resolving discrepancies to assure accurate deliveries
- Regularly act as customer service representative over the phone and face-to-face, professionally and promptly handling customer inquiries and complaints, taking the appropriate action to resolve customer concerns
- Regularly inform Account Manager of developments in the sales / order process
- Keep accurate records according to the company’s approved format. Responsible for provision of appropriate reports relating to order process and customer account record keeping
- Review order and related specifications for accuracy and correct product delivery
- Travel, as necessary, to support these key responsibilities, including, but not limited to overseas travel
22 hours ago