About This Job
The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.
Essential Functions
Perform mail sorting item processing, including using mail sorting equipment and hand sorting to accurately identify, prepare, and separate items by department and account
Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations
Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and / or data identification and capture
Document mail receipt times and distribute mail based on priority and shift responsibilities
Operate, clean, and maintain equipment. Report equipment issues as needed.
Provide secondary support and preparation of document and package disposal
Cross-train and deliver results in other areas of the department as needed
Perform other duties as assigned
Work Schedule : 6 : 00am - 2 : 30pm, Saturday & Sunday
Knowledge, Skills & Abilities Required
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.
Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook
Manual dexterity and eye-hand coordination
Ability to lift and move mail trays weighing up to 15 pounds
Repetitive hand movement
Ability to stand for up to 8 hours may be required
Education & Experience
High school diploma or equivalent combination of education and experience required
1+ years applicable work experience required
For individuals applying, assigned and / or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role.
This compensation range is for the Remittance Processor I job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs.
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation.
A reasonable estimate of the current base hourly range is $15.00 to $15.50.
The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time.
In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click to learn more.