Jama Connect Admin

Job# : 2042424

Job Description :

Position Description :

• Manages user accounts, roles, and permissions within Jama Connect.
• Configures and maintains Jama Connect workflows, including custom fields, forms, and integrations.
• Implements and maintains security policies and access controls.
• Monitors system performance and identify potential issues.
• Designs and implements solutions to improve data management, reporting, and automation within Jama Connect.
• Identifies opportunities to improve Jama Connect workflows and processes through automation and custom development.
• Collaborates with teams to understand their requirements and translate them into technical solutions.
• Creates and maintains documentation for custom developments in form of confluence pages.
• Provides technical support to users on all aspects of Jama Connect, including custom applications and integrations.
• Troubleshoots user issues and provide timely solutions.
• Develops training materials and workshops for new and existing users.

Skills Required :

• Strong understanding of requirements management principles and best practices.
• Excellent knowledge of Jama Connect features and functionalities.
• Experience with configuring workflows, custom fields, and integrations.
• Experience developing custom solutions for Jama Connect using the Jama Connect API.
• Strong problem-solving and analytical skills. Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
• Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels.

Experience Required :

2-5 years

Experience Preferred :

• Experience with Agile development methodologies.
• Experience with Jira or other project management tools.
• Experience with scripting or automation tools.
• Basic python development experience and some experience using REST APIs.
• Knowledge on configuring or maintaining cloud and container platforms ( AWS, Azure, GCP, Docker) would be an asset.

Education Required :

Bachelors Degree in Computer Science, Computer Information Systems or Computer Engineering

Education Preferred :

Masters

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.