EAP Clinical Operations Supervisor

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for an EAP Clinical Operations Supervisor to oversee the workflow of the EAP care team.Key ResponsibilitiesSupervise daily operations of the EAP Care Center, including call handling and task managementMonitor compliance with EAP policies and procedures while providing feedback and coaching to Care ManagersAnalyze operational reports to ensure effective staffing and service qualityRequired QualificationsMaster's Degree in Psychology, Clinical Counseling, Social Work, or a related fieldState license as a Mental Health Counselor or Social Worker (LSW, LCSW, LPC, LMFT)Minimum of 5 years of mental or behavioral health experienceAt least 1 year of supervisory or management experiencePreferred experience in staff development or healthcare management

6 days ago
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