Quality and Compliance Specialist

Job Description

Job Description

Description :

The Quality and Compliance Specialist is responsible for assessing and ensuring compliance with regulatory standards (OPWDD, OCFS, SED, DOH) and internal policies within the organization. This role involves conducting audits, evaluating processes, and implementing quality assurance measures to promote operational excellence and adherence to best practices.

ESSENTIAL RESPONSIBILITIES

Role responsibilities include but are not limited to the following :

• Perform regular audits of processes, systems, and documentation to ensure compliance with applicable regulations and standards.
• Review and assess company policies and procedures, recommending updates as necessary to maintain compliance with and improve quality.
• Monitor and interpret federal, state, and local regulations to ensure organizational compliance across all departments and programs.
• Assist in developing, implementing, and updating compliance policies and procedures to meet regulatory standards.
• Work closely with various departments to provide guidance and support on compliance-related issues and initiatives.
• Maintain accurate records of compliance activities, including audits, training sessions, and regulatory updates.
• Analyze audit findings and compliance data to identify trends, issues, and areas for improvement.
• Prepare detailed reports of audit findings, including recommendations for corrective actions, and present to management.
• Develop and conduct training sessions for staff on compliance requirements, quality standards, and best practices.
• Stay informed about relevant regulatory changes and industry standards to ensure ongoing compliance.
• Work closely with various departments to support compliance initiatives and foster a culture of quality.
• Validate quality processes by establishing service specifications and quality attributes as a result of regulatory reviews.
• Maintain and improve service quality by completing service, center, system, and compliance audits.
• Assist in the coordination and training of staff in site specific audits (OPWDD DQI audit surveys, OCFS, SED, DOH).
• Conduct follow-up audits to ensure corrective actions have been implemented effectively.
• Participate in risk assessments to identify potential compliance risks and develop mitigation strategies.
• Performs other duties, as assigned.??

Requirements :

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. This job description may be changed at any time and does not constitute a contract or agreement.