Job Description
Job Description
Salary : $17-$18 / hr
DO NOT APPLY FOR THIS JOB IF YOU ARE NOT PROFICIENT IN EXCEL AND MICROSOFT OFFICE. THIS IS A MUST TO DO THIS JOB.
Full Job Description
Caring Hands Behavioral health Center is an Outpatient Mental Health Clinic with PRP services. We are looking for an Administrative Assistant / Office Manager to join our team.
Our starting salary will range based on experience. Our is office located in Baltimore City.
Position Summary :
The Administrative Assistant of the OMHC is responsible for providing administrative support to ensure efficient operation of the office.
Supports directors, managers and staff through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.
Familiar with a variety of the field's concepts, practices and procedures.
Position Responsibilities :
- Use persons-centered, customer service oriented, concierge services for the OMHC
- Handle sensitive information in a confidential, respectful manner
- Ability to work in a multi-disciplinary team
- Provides all administrative duties included but not limited to printing, copying, mailings, faxing, filing, phones, email, responding to requests, support to clients, ordering supplies, and other duties as assigned.
- Organize and schedule meetings and keep accurate record of meeting minutes
- Produce and distribute correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories;
evaluating new equipment and techniques
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks;
participating in professional societies
- Contribute to team effort by accomplishing related results as needed
- Write letters and emails on behalf of other office staff
- Maintain computer and manual filing systems
- Develop and coordinate office procedures and resolve administrative problems
The Office Manager will :
- Be responsible for opening and closing the clinic each day
- Serve as the first point of contact to welcome clients and staff to the clinic
- Conduct intake interviews and collect new client information for treatment referrals
- Ensure effective telephone and mail communications both internally and externally, responding to intake and other requests from current and potential client families and staff
- Ensure clinic is clean, safe, and presentable at all times
- Maintain client and office files
- Generate general correspondence for staff and client families
- Provide administrative support to the Chief Executive Officer and Clinical Director
- Schedule staff for client treatment sessions
- Serve as liaison to all outside vendors
- Perform or facilitate maintenance of office equipment, including cleaning, maintenance, and repairs
- Maintain inventory of office supplies, and order additional supplies as needed
- Maintain client and staff attendance records
- Submit billing for weekly client sessions
- Conduct benefit checks for potential clients
- Other duties as assigned
Requirements :
Education, training & experience :
- High school diploma or equivalent required; Associates degree in office administration or related field preferred.
- 2+ years experience as an Office Manager or Administrative Assistant required, healthcare environment preferred
Knowledge of :
- Extensive knowledge of office management procedures
- Technology, including software applications in word processing and spreadsheets (MSWord, PowerPoint and Excel)
Ability to :
- Communicate effectively in both oral and written form
- Perform general clerical duties including maintaining accurate client records and preparing clear and concise records
- Use a computer and behavioral software to prepare documents and maintain client records
- Follow guidance from senior-level staff to enhance own professional development
- Work with a diverse team of professionals and clients in a respectful manner
- Handle sensitive and confidential situations
- Juggle multiple competing tasks and demands
- Work independently
- Work effectively and collaboratively within a team
Skills :
- Excellent organizational skills
- Excellent customer service skills
- Demonstrated poise, tact and diplomacy
- High level interpersonal skills in order to interact effectively with clients, families, and staff
- Strong attention to detail
- Effective time management skills
Other requirements :
- Understanding and appreciation for children with special learning needs
- Track record of reliability and punctuality
- Successful completion of fingerprinting and criminal history background check
- Satisfactory reference checks
- Must pass tuberculosis test
Qualifications :
- Demonstrated ability to work within diverse settings and populations
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office, Power point and Excel
- Experience in the field or in a related area. OMHC experience preferred.
- High school diploma or equivalent; college degree preferred
Job Type : Full-time
Pay : $17-$18 / hr
Schedule :Work Location :
One location
Work Remotely :