We are hiring a Sales Account Manager to join our team in Salt Lake City, UT. We are also considering remote candidates who are a good fit for the role.
Qualification
- 3+ years account manager experience, ideally in B2B, print and / or packaging.
- Experience specifically in B2B sales
- A passion for meeting new people and providing first-rate customer service
- Experienced and comfortable with proactive outreach and prospecting for new sales opportunities
- An excellent track record for managing and growing a portfolio of existing accounts / meeting targets
- Highly organized and good at managing multiple lines of communication, always responding with a sense of urgency
- Self-motivated and able to work independently with a remote team
- Excellent verbal and written communication skills (building rapport comes naturally to you)
- Ace at solving difficult problems and coming up with helpful solutions for dissatisfied customers
- Familiar with predictive analytics to forecast customer retention and identify buying patterns.
Duties and Responsibilities
- Be on the front line for Digital Room - ushering in VIP clients with a friendly welcome and serving as their key point of contact throughout the ordering process
- Meet (or exceed - we love it when that happens) growth targets for your existing portfolio of accounts monthly
- Grow a portfolio of key business accounts, spreading the word about Digital Room
- Keep an accurate record of customer correspondence
- Use customer data to support and improve customer retention strategies and tactics.
- Maintain and update sales pipeline consistently
- Always be on the lookout for ways to improve our internal site or process and don’t be afraid to share ideas
- And of course, drum up loads of enthusiasm and new business for Digital Room!
For further information on the Digital Room, please explore our website www.digitalroominc.com
What are the perks and benefits of working at Digital Room?
- Collaborate with leading print professionals in a fast-paced, high-tech, safe, and enjoyable environment
- Competitive pay and growth opportunities.
- Comprehensive health, dental, and vision coverage (location-specific).
- Employer match 401(k) up to limits.
- Company-sponsored Life and AD&D Insurance.
- Flexible Spending Account and voluntary benefits.
- Paid holidays and PTO.
- Employee discounts on all products.
- Company-sponsored training and certifications.
- Fun workplace and wellness events, and more.
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