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Technical Customer Care Representative

VirtualVocations
Huntington Beach, California, United States
Full-time

A company is looking for a Technical Customer Care Representative I.Key ResponsibilitiesHandle customer inquiries regarding product usage and technical support issuesMaintain expert-level knowledge of Dealertrack solutions and productsLog customer information accurately in the CRM ticketing systemRequired QualificationsHigh School Diploma / GEDLess than 2 years of relevant experienceAbility to work flexible shifts during business hoursKnowledge of various computer applications, including MS OfficeTyping speed of 40+ WPM

19 hours ago
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