Logistics Specialist

AFS Logistics
Shreveport, LA, US
Full-time

Job Description

Job Description

Purpose / Job Function :

The Logistics Specialist is responsible for building and maintaining customer relationships and coordinating day-to-day tasks to meet client expectations.

They effectively provide support for billing, account set up and other operational tasks.

Essential Functions :

  • Communicate with client, carrier and internal teams to manage and resolve billing and / or rate issues
  • Manage aspects of account setup including generating web users, EDI, BOL and carrier account numbers
  • Establish strong relationships with clients, carriers and internal team members
  • Responsible for daily execution of transportation needs, including tracking and scheduling shipments, communicating status updates with internal team and clients
  • Identify opportunities and offer recommendations to implement solutions and improve cost efficiency by analyzing client’s shipment data
  • Manage and resolve daily carrier service issues, failures and delays
  • Perform critical customer service functions, which include daily interface with assigned clients, order building, expediting, load tendering to LTL and TL incumbent carriers and event exception management

Qualification / Requirements :

  • Strong computer skills with working knowledge of MS Office Software : Outlook, Word, and Excel
  • Ability to effectively communicate verbally and in writing using professional etiquette
  • Must have strong organizational and follow-up skills
  • Demonstrated ability to work as a team
  • Ability to provide sound problem solving
  • Ability to pay excellent attention to detail
  • Ability to work independently and with minimal guidance
  • Experience analyzing and interpreting written material and quantitative data to draw conclusions and make recommendations based on that data

Education / Experience :

  • High School Diploma or GED required
  • Bachelor’s Degree preferred
  • Minimum of two years’ experience in transportation industry
  • Minimum of one years’ experience in a customer service or related environment
  • 15 hours ago
Related jobs
Promoted
TireHub, LLC
Shreveport, Louisiana

The primary role of the Logistics Specialist (LS) involves loading and unloading tires for warehouse storage and/or timely customer delivery, including the unloading and staging of products at the customer’s business location. This position reports to a Logistics Lead. ...

Promoted
AFS Logistics
Shreveport, Louisiana

The Logistics Specialist is responsible for building and maintaining customer relationships and coordinating day-to-day tasks to meet client expectations. ...

Promoted
Nicole Spellman Group
Shreveport, Louisiana

We’re looking for a talented, professional buyer’s agent to join our expanding team of real estate professionals. From contacting pre-qualified leads to showing homes to the negotiation process and final sale, you will be the buyer’s point of contact, and ensure they have a positiv...

Promoted
The Cottage
Shreveport, Louisiana

You will ensure the timely delivery of products to customers, maintain cost-effective practices, and implement continuous improvements to our logistics strategy. The ideal candidate will have a strong background in logistics, supply chain management, and leadership within a distribution environment....

Promoted
AFS Logistics
Shreveport, Louisiana

The International Account Manager is responsible for the timely and accurate movement of freight and timely exchange of documentation and information, while providing exceptional customer service within Global Services Export team. ...

Promoted
Pel-State Services
Shreveport, Louisiana

Pel-State, a leader in the petroleum distribution industry, is looking to add an experienced Operations Terminal Manager to our Shreveport - Home Office Terminal. Work collaboratively with other Operation Managers and the Director of Operations to drive company initiatives to improve productivity an...

Promoted
Homeland Safety Systems
Shreveport, Louisiana

Entry Level Operations Coordinator who will thrive in an active and fast-paced environment. The Operations department is vital to the growth and success of our company. Our Operations team members aid customers with service requests, schedule technicians, and oversee the services or installations pe...

Promoted
Walgreens
Bossier City, Louisiana

Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store ManagerJob ID: 1497898BRTitle: Pharmacy Operations ManagerCompany Indicator: WalgreensEmployment Type: Full-timeJob Function: RetailFull Store Address: 3400 AIRLINE DR,BOSSIER CITY,LA,71111-0...

Promoted
Elite Business Resources, LLC
Shreveport, Louisiana

The Water Dispatcher is responsible for coordinating and dispatching personnel and resources for the maintenance, repair, and operation of water distribution systems. The Water Dispatcher serves as a critical communication hub between field crews, customers, and management. Previous experience in a ...

Primoris Services Corporation
LA, US

Under the supervision of the Logistics Manager, the Site Material Specialist will work with site buyers, site construction, vendors, owner representatives and the Denver Purchasing Group to understand the material concerns of multiple work disciplines and help ensure that all pertinent materials are...