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Technical Support Specialist

VirtualVocations
Inglewood, California, United States
Full-time

A company is looking for a Technical Support Specialist.Key Responsibilities : Support IT Administrators, teachers, and faculty with inquiries about productsRespond to customer queries via email, chat, or phone promptly and accuratelyAnalyze and report product malfunctions, follow up to ensure resolutionRequired Qualifications : Proven customer support or customer relationship management experienceStrong technical troubleshooting skillsFlexibility with shift schedule, hours of operation span 5am-5pm PST

19 days ago
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