Catering Sales Manager

Experience the Windy City from the heart of it all. Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home.

Welcome to City Sophistication where convenience and relaxation meet.

Who We Are : Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada.

Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.

What We’re Looking For : Loews Hotels & Co seeks a dynamic Catering Sale Manager with an entrepreneurial spirit. This role is responsible for booking and servicing Catering business in order to meet and exceed revenue goals.

The Catering Sales Manager will touch each part of the sales cycle including lead generation and response, growing existing business and prospecting new business, as well as ensuring that contracted events are executed to planned specifications, providing total guest satisfaction and seeking repeat business.

Who You Are :

• Relationship builder with a dynamic approach to developing connections
• A continually curious forward thinker who loves to find creative solutions
• Masterful time manager
• Comfortable with taking the lead in a variety of settings
• Collaborator who excels in an exciting, ever-evolving environment

What You’ll Be Doing :

• Promptly reply to incoming leads
• Actively prospect new Catering business seeking to make connections and generate revenue
• Conduct Site Visits to support in converting business
• Plan, coordinate and service all booked Catering events
• Work with the Director of Meetings and Events to implement annual Catering sales strategy, including special promotions to grow specific segments, sales blitzes, etc.
• Partner with Brand and PR Team to maintain and optimize 3rd party website presence
• Block space effectively in Delphi to maximize potential revenues, following business review and space release policies on property
• Partner with Culinary and F&B Team on customized menu options
• Distribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operations
• Schedule and coordinates pre-convention and post-convention meetings when required
• Discuss group’s plans for future events, encouraging rebooking
• Responsible for soliciting client’s for feedback on Meeting Planner Survey
• Partners with Financial Service Center to ensure all aspects of credit and billing process are fulfilled
• Works on special projects as assigned by Director of Meetings and Events
• Attend all meetings as appropriate : Staff, Department, Resume Review and BEO Meeting, etc.
• All other duties as assigned

Your Experience Includes :

• Minimum 1 year of experience in sales, event execution or related experience, preferably in the hospitality industry
• Knowledge of hotel operations
• Proficient Microsoft Office Suite
• Delphi experience preferred
• Must be able to work a flexible schedule, including weekends and holidays, when needed

What We Offer :

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(K) & company match
• Hybrid remote-eligible work policy
• Paid Sick Days, Vacation, and Holidays
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Employee Hotel Rates
• Other discounts and more

Reports to : Director of Meetings & Events