Job ID : 24-146392
Position Type : Full time
Location : Denver, CO
Work Type : Onsite
Est. Pay Range : $21.24 / hr. to $23.28 / hr.
Position Summary :
This position takes in-coming calls from members, providers, etc. providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Duties :
- At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
- National pharmacy technician certification.
- Eligible for state registration, certification or licensure per state regulations.
- Advanced computer skills including word processing and spreadsheet utilization.
- Excellent customer service skills (written and verbal) a must.
Required Qualifications :
- 1 year of pharmacy tech experience required
- Minimum (1) year experience required in a customer service position with high volume call center experience, preferably in healthcare, social services, or a similar service position.
Education :
- Verifiable High School diploma or GED is required.
- Must have National and State Certifications.
Employee Benefits :
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits :
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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