The Offer
- Opportunity to make a positive impact
- Attractive salary & benefits
- Leadership Role
The Job
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issues relating to usage of standard applications and IT services.
- Providing monthly Network support reports.
- Designing, maintaining, and supporting the network infrastructure.
- Monitoring system performance and ensuring reliability and availability.
- Recommending infrastructure solutions to meet business requirements in compliance with IT policy & procedure.
- Providing Level 2 support and troubleshooting as and when required.
The Profile
- Network Infrastructure Design : The engineer should have experience and expertise in designing network infrastructures, including the layout of server rooms, patch rooms, and the overall network architecture.
- Network Component Knowledge : The engineer must have an understanding of network components such as switches, routers, patch panels, and copper / fiber optic cabling.
- Network Planning and Implementation : The engineer should be able to plan and implement the network infrastructure based on the project requirements.
This includes mounting and un-mounting network equipment and ensuring proper connectivity between server rooms and patch rooms.
IT Infrastructure Integration : Since the project involves adapting the IT infrastructure due to changes in production areas and buildings, the engineer must have knowledge of integrating IT systems with the overall infrastructure.
This could involve coordinating with other teams or departments to ensure seamless integration.
Industry Standards and Best Practices : The engineer should be well-versed in industry standards and best practices for network design and network cabling.
They should ensure that the network is built according to general rules of technology and complies with any specific regulations or guidelines provided by MSD.
Troubleshooting and Problem-solving : Inevitably, issues may arise during the project, and the engineer should have strong troubleshooting and problem-solving skills to identify and resolve network-related problems.
They should be able to diagnose connectivity issues and resolve them.
Project Management : As the project involves coordinating with different teams, managing resources, and ensuring timely completion, the engineer should possess project management skills to effectively plan, organize, and execute the network infrastructure changes.
The Employer
Our client has grown organically year on year and today provides services in over 50+ countries. Through our industry knowledge and quality of service our clients have come to rely upon us to not just keep the cogs turning but also to keep them at the forefront of technological advances, digital transformation
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