A company is looking for a Help Desk Support Technician to provide technical support and assistance to internal and external users.
Key ResponsibilitiesProvide first and second-level technical support for hardware and software issuesMaintain records of support requests in the ticketing database and ensure prompt responsesAdminister new hire hardware and software setup and conduct training for new employeesRequired QualificationsAssociate degree in computer science or a certificate in computer technology2 years of experience in a Help Desk role may substitute for the degreeProficient in Microsoft Office 365 applicationsKnowledge of PC hardware and experience supporting Microsoft productsAbility to work flexible shifts and be on-call as needed
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Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...
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A company is looking for a Help Desk Support Coordinator responsible for investigating and resolving computer hardware and software issues. ...
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A company is looking for an IT Help Desk Support Engineer. ...
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Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
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Read and understand any company provided documents and training Submit company requi red report, attendance for requested meeting, training course Mentor and train new team members if necessary Follow team manager’s request/instruction to operate IT operation support team QUALIFICATION...
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