A company is looking for a Tier 2 Help Desk Technician to support a Federal client.Key ResponsibilitiesResolve issues escalated from Tier 1 support and work directly with users for timely resolutionsDocument and manage program / project activities while ensuring performance metrics are metMaintain proactive communication with customers and team members to mitigate issuesRequired Qualifications4 years of relevant experience in managing end user IT support servicesITIL Certification (preferred)CompTIA A+ certification (preferred)Experience with BMC RemedyActive Secret Clearance
Tier 2 Help Desk Technician
A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...
NMC_000262 - Help Desk Support Technician
Experience in providing support to Desktop, Laptop, Hardware and Software. ...
Help Desk Technician
A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...
College Aide- Help Desk Technician
Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Monitor and complete Service Now Service Desk Tickets submitted by the DYCD staff. ...
Help Desk Technician II
Help Desk Technician/Auditor & Documentation. ...
Help Desk Technician
Respond to Help Desk phone/tickets from problem-diagnosis through resolution and customer follow-up. Serve as support technician for Zoom sessions and Events. The Bank Street Education Center disrupts inequity through system-level change to help design better educational experiences for both childre...
System Administrator/Help Desk Technician
Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator.The Systems Administrator will be responsible for the installation and maintenance of our hardware, software, and global networks.The applicant should be a seasoned...
Help Desk Technician (College Aide, II)
Office Title: Help Desk Technician. Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department. Helpdesk/desktop support for hardware and software computer systems and peripherals. ...
Help Desk Service Technician (Field Tech)
Candidate should also be familiar with some aspects of desktop computers. As a Computer Systems maintenance technician, you are responsible for scheduling and performing preventative maintenance tasks within the customers sites. Dispatching to maintenance requests via email, service ticket, or phone...
Help Desk Technician
This Help Desk Technician will provide essential technical support and assistance to endusers ensuring the smooth operation of systems software and hardware. The technician ensures that all user issues are resolved promptly and efficiently helping to minimize downtime and maintain productivity. Mini...